How The Man Company Expanded Marketing Reach with New Features

Client Brief  

First of its kind in India, The Man Company is a personal care and grooming brand that provides high-quality products only for men. It was established in 2015 to cater to the grooming needs of men. They offer a wide range of products designed to improve appearance and confidence in men.   

The product line comprises a wide range of grooming essentials, from shampoos, beard oils, body and face wash, hair styling products, moisturizers, fragrances, and more. They are very keen on sustainability, and the products are crafted with care from natural ingredients, with a perfect emphasis on delivering safe and effective solutions for men's care.  

It places great importance on sustainability and ethical sourcing. They prioritize using organic and natural ingredients, minimizing harmful chemicals, and making 100 % sure that their products are cruelty-free. Their main target audience is men who are hygienic and look conscious but also care about the environment. This commitment of The Man Company to nature resonates very well with its customer base.  

They also offer grooming tips, style advice, and all-inclusive kits to help men confidently navigate their grooming routines. They aim to create a holistic experience by combining high-quality products with expert guidance.  

The Man Company has gained great popularity with its target demographic due to its strong online presence and user-friendly platform. They have a loyal customer base due to their quality, delivery, and strong customer service. They have also expanded globally, making their products accessible everywhere.  

Challenges The Man Company was facing  

The main challenge that The Man Company was facing was the problem of very slow site speed. Their website was a bit slow loading which had several negative implications. In today's fast-paced digital world, the importance of user experience cannot be understated. The audience expects websites to load quickly and does not have patience. They also need smooth browsing experience.  

If a site takes longer to load, the users quickly become frustrated and abandon the site. This leads to fewer conversions and high bounce rates.  

One of the main challenges faced by The Man Company was the issue of slow site speed on their website. A slow-loading website can have several negative implications for an online business, including lower customer satisfaction, decreased user engagement, and potential loss of sales.  

Search engine rankings are also affected when the website speed is slow, as they may affect the company's online presence and growth.  

 Client Requirements  

• Search Tab: Implement a search tab on the homepage for users to easily search for products.  
• Loyalty Program and Products Page: Integrate a loyalty program and create a dedicated products page.  

• TMC 2.0: Upgrade the website to Shopify 2.0  
• Discount Code and Side Cart: Implement a discount code feature and a side cart on the website.  
• Client Dependence for UI Templates: Develop templates for different product categories to allow clients to independently manage the UI.  
• CYOB (Curate Your Box): Enable customers to curate their product boxes.  
• XYZ Collection for Gifts: Create a collection of products for gifting purposes.  

• Product Bundles: Implement the ability to offer product bundles on the website.  
• Blog and Podcast Pages: Create dedicated pages for blogs and podcasts on the website.  
• Dynamic Product Images: Display product images based on selected variants.  
• Estimated Delivery Time: Provide estimated delivery time for products.  
• Product Combinations: Enable the display of product combinations on the website.  

• Upsell Products Inside Cart: Include upsell products in the side cart feature.  
• Free/Single GWP (Gift with Product): Offer gifts with specific products based on defined price ranges.  
• Multilevel GWP: Provide different levels of free products based on order value ranges.  
• Code-based GWP: Customers can apply a discount code to receive free products.  
• Two Checkouts: Implement the Go Kwik and Shopify checkouts.  

• Cart: Include mobile number verification during checkout and require OTP (One-Time Password) for Cash on Delivery (COD) orders.  
• Discount/Coupon Codes: Enable discount or coupon codes for products.  

Solutions we Provided  

1. For site speed improvement, the following actions were taken:  

• Removal of unnecessary apps: Unnecessary apps were identified and removed from the website to reduce the load on the server and improve overall site performance.  

• CSS optimization: Multiple CSS files were consolidated into one file, reducing the number of HTTP requests and improving loading times.  

2. Integration of search tab app for search and Flits for products page and Loyalty programs.  

• We created a UI toolkit for the client, allowing them to have a set of pre-defined design components, styles, and elements that can be easily applied to various sections of the website. This toolkit streamlines creating consistent and visually appealing UI across different product pages.  

• The defined font family ensures that a particular set of fonts is consistently used throughout the website, contributing to a cohesive and professional visual identity.  

• With the title defined on the homepage, we have established a standardized format for the main titles or headings displayed. This maintains consistency and reinforces branding across different sections of the website.  

3. For delivering estimated times, we used the following process:  

• Retrieve CSU File: Obtain the CSU file with relevant information, including delivery time details.  

• Understand the CSU File Structure: Analyze the structure and format of the CSU file to determine how the delivery time information is presented within it. It may involve identifying specific fields or sections related to delivery estimates.  

• Extract Delivery Time Data: Extract the necessary delivery time data from the CSU file. This will involve parsing the file and locating the relevant fields or sections that contain the estimated delivery information.  

• Convert to JSON Format: Transform the extracted delivery time data into JSON format. JSON (JavaScript Object Notation) is a widely used data interchange format that is human-readable and easy.  

• Create JSON Structure: Organize the extracted delivery time data into a JSON structure. This generally involves creating key-value pairs where the keys represent the relevant attributes (e.g., product IDs), and the values represent the corresponding estimated delivery times.  

• Validate and Format JSON: Ensure the converted JSON adheres to the correct syntax and is properly formatted. Use JSON validation tools or libraries to validate the JSON structure and ensure its integrity.  

• Store and Access JSON Data: Save the converted JSON data in a suitable storage system or database.     

This procedure allowed us easy access to the estimated delivery time information when needed.  

Apart from this, we have provided various solutions, from curating gifts for customers to discounts and coupon codes.  

Technology utilized

• Shopify
• React
• Liquid

Outcome   

• Improved User Experience: TMC wanted to give its users a smoother and more pleasurable experience, so Lucent Innovation improved site speed, added a search tab, and optimized the UI. These enhancements resulted in increased user engagement, lower bounce rates, and more customer satisfaction.  

• Conversion Rates may have Increased: Including options like product bundles, side carts, and discount codes can increase conversion rates. TMC can entice customers to make purchases and boost sales by providing incentives, streamlining the checkout experience, and offering appealing combinations of products.  
• Increased Customer Loyalty: With the help of Lucent Innovation, TMC has launched several initiatives, such as curated gift boxes and discount codes/coupons. These tailored and satisfying interactions encourage customers to purchase from TMC and may lead to brand advocates.  
• Operations Simplified: Lucent Innovation developed a UI toolkit. Operations for TMC were streamlined due to the development strategy that prioritizes client independence and the creation of a UI toolkit.   

• Expanded Marketing Possibilities: Adding podcast web pages, blog pages, and dynamic product photos gave TMC additional marketing possibilities. These features allowed for creating content, telling stories, and promoting products, which attracted and engaged a larger audience.  

Conclusion  

The best option for all of your web development needs is Lucent Innovation. We have made a name within the industry as an outstanding provider of excellent web development services because of our unwavering commitment to perfection and our broad competence in the field.   

Our highly skilled team of developers, who have an in-depth understanding of the most recent technologies and web development trends, sets Lucent Innovation apart from the competition. We use our knowledge to create custom solutions that match your business goals and guarantee a seamless user experience and top performance.   

Additionally, what distinguishes Lucent Innovation is our client-focused strategy. To ensure that all requirements are met, we prioritize excellent communication and actively involve clients throughout our development process. Our clients highly regard us because we are committed to completing projects on schedule and within budget.  

Lucent Innovation is ideal if you are looking for a trustworthy partner who can bring your web development ideas to life. Never accept anything less than outstanding outcomes. To discuss your web development needs and expand your online presence, contact Lucent Innovation immediately!   

Visit us to schedule a consultation with one of our experts. Let's build something extraordinary together!   

Alos, read: A game changer in Education - The latest Ed-tech platform by Lucent Innovation