<h2>Introduction (Client Overview)</h2>

Buddy Text is a business based in California, USA. It wants to transform the way that consumers use text messaging to make transactions. Their objective is to offer a smooth purchasing experience without requiring a conventional checkout procedure. It seeks to streamline transactions by eliminating pointless processes, whether clients engage via a website, opt-in, or a proprietary QR Code System.

Lucent Innovation has created a unique web application for Buddy Text. It makes it simple for users to carry out transactions over text. Also, Buddy Text's team can manage users, products, campaigns, and payment channels with the help of the dual-user system of the application.

<h2>Problem</h2>

Shopping online was difficult for customers because of the lengthy checkout processes and complex navigation. Customer satisfaction and conversions are compromised by this. Buddy Text recognized the need for a simple, user-friendly solution for this. So, they approached Lucent Innovation to create a solution that could facilitate text purchases. This gives businesses the means to easily manage contacts, orders, and promotions.

<h2>Solution</h2>

Lucent Innovation developed the Buddy Text Web Application with a lot of core functionalities:

<ul>
	<li>Seamless SMS Integration: Leveraged Plivo SMS API for secure and effective communication with customers.</li>
	<li>Payment Gateway Support: Integrated Stripe API for hassle-free payments.</li>
	<li>Shopify Compatibility: Synchronized product and order data through Shopify API and webhook integration.</li>
	<li>Comprehensive Management Tools: Built modules for user management, campaign creation, contact grouping, and product inventory updates.</li>
	<li>Analytics and Reports: Designed dashboards to track orders and campaign performance, helping users make data-driven decisions.</li>
</ul>

<h2>Technologies and Tools Utilized</h2>

<ul>
	<li>Technologies: Vue.js 3.2.13, Laravel Framework 10.5.1, MySQL 10.4.27-MariaDB.</li>
	<li>Development Tools: Microsoft Visual Studio Code.</li>
	<li>Hosting: AWS Cloud with 24/7 support.</li>
	<li>Design Tools: Wireframes and prototypes for interface design.</li>
	<li>APIs: Plivo SMS API, Stripe API, Shopify API.</li>
</ul>

<h2>Time Taken</h2>

The project was completed in 8 weeks, from requirement gathering and design to development, testing, and deployment.

<h2>Result Achieved</h2>

<ul>
	<li>We created a fully operational platform that helps customers to complete purchases in seconds through SMS or QR code scans.</li>
	<li>We increased efficiency for business through centralized dashboards for managing campaigns, contacts, and products.</li>
	<li>Improved user engagement and higher conversion rates due to frictionless transactions.</li>
	<li>Successful integration of third-party tools for scalability and seamless data synchronization.</li>
</ul>

<h2>Bottom Line</h2>

Lucent Innovation created an innovative web application that simplified the process of buying by allowing clients to buy goods by text without having to deal with a checkout process. By collaborating with us, Buddy Text has been able to effectively close the gap between SMS-based transactions and conventional e-commerce. In addition to increasing customer satisfaction, this solution gave Buddy Text strong management capabilities to increase conversions and boost operational effectiveness.

This case study explores how we developed an innovative platform that helps customers to make purchases via SMS and QR codes. It streamlines the shopping experience for our client Buddy Text. We have added various functionalities integrations. This improves order management, payment processing, and customer engagement.

Transformed Customer Experience for Buddy Text with SMS and QR Integration

 Nidhi Inamdar

Case Study

<h3>Leveraging Neural Networks for Early Detection of Cardiac Disease: An ECG Analysis Approach</h3>
<h2>Project Overview</h2>
The goal of the project is to automatically identify heart conditions by analyzing electrocardiogram (ECG) data. It makes use of a dataset made up of 827 recordings, each of which has 4096 samples, or cycles, of 12 leads in the ECG. The main objective is to create a predictive model that can use ECG data analysis to identify symptoms of heart illnesses.
<div style="text-align: center;"><img style="float: none;" alt="overview" src="https://cdn.shopify.com/s/files/1/1905/9639/files/image_f743307d-c02f-443a-a866-5360d7f71e7e.jpg?v=1734083691"></div>
 
Electrocardiography is the technique of using electrodes applied to the skin to create an electrocardiogram, often known as an EKG or <a href="https://geekymedics.com/understanding-an-ecg/" target="_blank">ECG</a>, which is a graphical representation of the voltage versus time of the heart's electrical activity. 
<h2>How is the ECG recorded?</h2>
The electrical depolarization of the heart starts at the atria and progresses to the ventricles via the interventricular septum (IVS). Because of the physical location of the heart and the bigger muscle mass of the left ventricle, this depolarization usually occurs from the top (superior) to the bottom (inferior), with a leftward orientation. The electrical axis is the name given to this directed flow of electrical activity.
A fundamental idea in ECG recording is that an upward or positive deflection occurs when the depolarization wave approaches a recording lead. However, it produces a negative or downward deflection as it moves away from a recording lead. This foundational knowledge directs the interpretation of ECG signals, enabling the detection of irregularities and anomalies in the heart.
<div style="text-align: center;"><img style="float: none;" alt="ECG signals" src="https://cdn.shopify.com/s/files/1/1905/9639/files/Frame1171277686_480x480.png?v=1734083152"></div>
<h2>Project Goals and Objectives</h2>
The objective of this study is to create a system that can evaluate electrocardiogram (ECG) data and identify cardiac problems in patients by using neural network technology. By incorporating <a href="https://www.lucentinnovation.com/services/generative-ai" target="_blank">generative AI</a> techniques, the system aims to enhance data interpretation and improve the accuracy of early detection, allowing for prompt intervention and better patient outcomes.
<ul>
<li>
Focus on Early Detection: The project's objective is to find possible cardiac disorders as soon as possible. Early identification enables prompt intervention and therapy, which may enhance patient outcomes and lower the chance of heart disease complications.</li>
<li>
ECG Data Analysis: The project's main information source is ECG recordings. Heart electrical activity is recorded by ECGs, and anomalies in these signals may point to underlying cardiac issues.</li>
</ul>
<h3>Project Challenges</h3>
There were several challenges that the project faced, including:
<ul>
<li>Efficiently managing and analyzing massive amounts of ECG data.  </li>
<li>Identifying relevant characteristics in ECG data that point to cardiac anomalies.  </li>
<li>Creating a neural network architecture that can analyze ECG data and identify intricate patterns and relationships.  </li>
<li>Ensuring the model's universality and robustness across various patient groups and data fluctuations. </li>
</ul>
<h3>Technologies Used</h3>
Several technologies were used in the project, such as:  
<ul>
<li>Python: For developing, evaluating, and preparing data models.  </li>
<li>Neural network model construction and training is done using deep learning frameworks like TensorFlow or PyTorch.  </li>
<li>HDF5: A file format used to store and arrange ECG data uniformly.</li>
<li>Numerous libraries for signal processing and machine learning are used for data analysis and feature extraction. </li>
</ul>
Predictive Model Development: Developing a machine learning model is the main goal of the project. The supplied ECG data and accompanying diagnoses of cardiac illness (present or missing) are used to train this model. The model gains the ability to recognize relationships and patterns in the ECG <a href="https://www.lucentinnovation.com/services/data-analysis" target="_blank">data</a> connected to various cardiac diseases throughout training. 
<h2>Solutions we Provided</h2>
The following solutions were put into practice to deal with the challenges and meet the project's goals:
<ul>
<li>A thorough examination of the ECG reveals pertinent characteristics linked to heart conditions.  </li>
<li>Creation of a neural network architecture with accurate prediction-making abilities for processing ECG data.  </li>
<li>Application of <a href="https://research.aimultiple.com/data-augmentation/">data augmentation</a> <a href="https://research.aimultiple.com/data-augmentation/">strategies</a> to improve the robustness and generalization of the model.  </li>
<li>Performance metrics can be improved by model training and hyperparameter optimization. </li>
</ul>
<h3>Breakdown of the Dataset</h3>
<ul>
<li>
Recordings: 827 distinct ECG recordings make up the dataset that the system examines.  </li>
<li>
Samples per Recording: 4096 samples, or individual cardiac electrical activity cycles, make up each recording.  </li>
<li>
12 Leads: Data is collected from 12 distinct electrode sites on the limbs and chest during each recording. These distinct leads offer diverse viewpoints on the electrical activity of the heart, providing a more complete picture. </li>
</ul>
<div style="text-align: center;"><img style="float: none;" alt="Breakdown of the Dataset" src="https://cdn.shopify.com/s/files/1/1905/9639/files/Breakdown_of_the_Dataset.png?v=1734083314"></div>
We discovered after carefully examining the data that any waves that don't exhibit regularity have a higher likelihood of obstruction and anomalies.
The ECG is used to extract the following features: rhythm, rate, axis, PR interval, Q wave, QRS complex, QT interval, ST interval, T wave, hour mean, hour standard deviation, hour v mean, and hour v standard deviation.  
Heart Rate, or HR  
Heart Rate Variability (HRV): P, Q, R, S, and T correspond to the ECG 
<h3>Understanding the DataSet  </h3>
Heart's Electrical Fingerprint: ECG Leads
The ECG leads function like several cameras, recording the electrical activity of the heart from various perspectives. Through examination of these "views" (standard, enhanced limb, and chest leads), medical professionals might see trends that may indicate cardiac problems: 
<ul>
<li>All leads exhibit sinus bradycardia, or a slow heartbeat.  </li>
<li>All leads exhibit sinus tachycardia, or an accelerated heartbeat.  </li>
<li>In all leads, delayed conduction (1st Degree AV Block) manifests as an extended PR interval.  </li>
<li>Blockages (RBBB &amp; LBBB) exhibit distinct wave patterns based on their specific position. </li>
<li>Atrial fibrillation, or irregular heartbeat, throws off the regular rhythm in all leads. 
<ul>
<li>All these observations were discovered by reading various research papers. We therefore deduced that variations in the ECG are associated with an increased risk of blockage or other cardiac problems.  </li>
<li>All these features were taken out of the ECG and used to train our model.</li>
</ul>
</li>
</ul>
An explanation of model architecture  
The "model.py" file contains the definition of the analysis model. The model's functions are broken down as follows:
<ul>
<li>Input: A portion of the ECG data that includes:  </li>
<li>The quantity of ECG recordings processed in a batch (N) is known as batch size.  </li>
<li>The number of electrical measurements per recording (sampled at 400Hz) is shown by the data points (4096).  </li>
<li>Leads (12): The twelve distinct measures of the ECG leads.  </li>
<li>Data Format: 32-bit floating-point values scaled to 1e-4 volts are used to represent each ECG data point. Before feeding your data into the model, multiply it by 1000 if it is in volts.  </li>
<li>Output: For each of the six potential cardiac anomalies, the model generates a likelihood score.</li>
</ul>
<div style="text-align: center;"><img style="float: none;" alt="Model Architecture" src="https://cdn.shopify.com/s/files/1/1905/9639/files/Model_Architecture.png?v=1734083437"></div>
<ul>
<li>The train.py method is used to train the neural network </li>
<li>The script takes the path to the HDF5 file containing the ECG tracings and the path to the </li>
<li>CSV file with the corresponding labels. </li>
<li>Pre-trained models obtained using this script are available for download. </li>
<li>The predict.py script is used for generating predictions on a given data set. </li>
<li>The script takes the path to the HDF5 file with ECG tracings, the path to the trained </li>
<li>model, and optionally, the path to the output file for saving the predictions. </li>
<li>The generate figures and tables py.script is used to create images. </li>
<li>It analyzes predictions generated from the models and generates visualizations and performance matrix </li>
</ul>
Result 
 Test Accuracy: 84.3375% 
Confusion Matrix
 
<div style="text-align: center;"><img style="float: none;" alt="Confusion Matrix" src="https://cdn.shopify.com/s/files/1/1905/9639/files/Confusion_Matrix.png?v=1734083516"></div>
Machine Learning Model
This is a computer program that has been trained on a large dataset of ECG readings that have previously been annotated with the patient's diagnosis of heart illness. The program gains the ability to recognize patterns in ECG data that are frequently connected to cardiac issues by analyzing these examples.
Neural Network  This machine learning model is modeled after the human brain. It's like having an ultra-skilled investigator who can simultaneously examine the ECG data from multiple perspectives, uncovering even the most minute hints. 
Confusion Matrix  The model indicates whether an illness is likely or unlikely after analyzing a fresh ECG report. Comparable to a report card, the confusion matrix displays the model's performance. It shows how often the model was correct or incorrect by comparing its estimations to the actual diagnoses. This enables us to assess the model's performance in identifying cardiac illness and identify areas for potential improvement.
<h2>Benefits Gained by this project</h2>
The effort resulted in several advantages, such as: 
<ul>
<li> Improved heart illness early detection, which enables prompt intervention and treatment.  </li>
<li>Increased effectiveness in evaluating substantial amounts of ECG data, lightening the workload for medical practitioners.  </li>
<li>Improved disease prediction accuracy with fewer false positives and false negatives.  </li>
<li>Customized therapy by offering recommendations that are specifically designed based on each patient's ECG profile.  </li>
<li>Better delivery of healthcare as this technology may make cardiac screening more accessible, especially in places with little access to medical resources.  </li>
<li>Reduced healthcare costs as the costs of standard diagnostic tests may be lowered by automating disease diagnosis. </li>
</ul>
<h2>Conclusion</h2>
The effective creation of an automated neural network system for identifying heart disorders shows how <a href="https://www.lucentinnovation.com/blogs/technology-posts/ai-image-recognition-with-convolutional-neural-networks-cnns" target="_blank" rel="noopener noreferrer">AI-powered image recognition with Convolutional Neural Networks</a> (CNNs) can transform the field of medical diagnosis. Using data-driven strategies and cutting-edge technology, medical procedures can be streamlined, and patient outcomes can be improved. Future Project Scalability
<ul>
<li>Automated analysis of ECG data during routine checks may be possible with integration with electronic health record (EHR) systems.  </li>
<li>The model could be improved to identify the precise kind of heart ailment in addition to identifying its presence.  </li>
<li>Patients could be able to record and upload ECG data via mobile applications so that the system can analyze it remotely.</li>
</ul>

Neural Networks for Heart Disease Detection via ECG

<h2 data-mce-fragment="1">Client Overview  </h2>
Bella Vita Organic is an e-commerce platform specializing in a wide range of organic skincare, hair care, and wellness products. The company was founded to offer natural and chemical-free alternatives to traditional beauty and personal care products.  
With a strong focus on sustainability and environmental awareness, Bella Vita Organic sources high-quality ingredients from trusted suppliers and ensures its products are free of harmful chemicals, parabens, sulfates, and artificial fragrances. Bella Vita Organic primarily uses organic and natural ingredients such as essential oils, plant extracts, and herbal blends to develop effective and safe formulas.  
Their product line includes a wide range of skincare products, including facial serums, moisturizers, cleansers, toners, and masks. They also offer a wide range of hair care products, shampoos, conditioners, hair oils, and hair masks, all aimed at improving hair health naturally. The company recognizes the importance of holistic wellness and offers wellness products such as aromatherapy oils, massage oils, natural soaps, and body care items. These products are designed to promote relaxation, rejuvenation, and overall well-being.  
They emphasize customer satisfaction and provide excellent customer service. The company makes it a point to answer customer inquiries promptly and offers a hassle-free return and refund process if customers are unsatisfied with their purchase. Their commitment to natural and sustainable products and their dedication to customer satisfaction make them a popular choice for people looking for safe and effective organic alternatives for their care.
<h2 data-mce-fragment="1">Client Requirements:</h2>
The client, a cosmetic brand, has an existing website built on Shopify 1.0 but is facing significant speed issues. They want to upgrade their website to <a href="https://exhibea.com/blogs/shopify-plus-blog/what-is-shopify-2-0" target="_blank">Shopify 2.0</a> to address these performance problems. Additionally, they require a website revision to enhance the overall user experience and boost their online store's efficiency. The primary objectives are:
Speed Optimization: The client is concerned about the slow loading times on their current Shopify website. They want to improve the loading speed and overall performance to provide customers with a seamless browsing experience and reduce the chances of cart abandonment.  
Migration to Shopify 2.0: To take advantage of the newest features and enhancements the updated platform offers; the customer wants to convert their present website to Shopify 2.0. With this relocation, they hope to improve the functioning of their website and streamline their online operations.  
<h2 data-mce-fragment="1">Client Challenges</h2>
The client's main issue was their Shopify website's slow loading time. Poor user experience, higher bounce rates, and missed sales were their main problems. The online store's functionality, performance, and ability to effectively manage products and inventory may all be constrained by the out-of-date Shopify platform.
<h2 data-mce-fragment="1">Solutions provided  </h2>
1. Speed Optimization: The development team has put numerous techniques into place to address the speed difficulties, including:  
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Compress and optimize photos to lower file sizes without compromising quality, resulting in quicker image loading.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Minimized the CSS and JavaScript files on the website to minimize their sizes and speed up loading.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
 Caching: Used server-side and browser caching to cache frequently accessed data and eliminate the need for repeated server calls.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Code Review: Analyzed and upgraded the website's codebase to identify and address performance bottlenecks.
</li>
<li data-mce-fragment="1">
We helped the client migrate easily to Shopify 2.0 with complete backup
</li>
</ul>
2. The migration process can be managed by the development team using:  
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Examined Current Setup: Planned a seamless conversion by comprehending the client's website structure, product information, and customizations.  
</li>
<li data-mce-fragment="1">
 Data Backup and Migration: Data from the present website was backed up and transferred to the brand-new Shopify 2.0 platform.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Theme Selection: Assisting customers in choosing a Shopify 2.0 theme appropriate for their brand and business goals.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Code Update: Any custom code and integrations were modified and updated to ensure compatibility with the brand-new Shopify 2.0 platform.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Testing: The converted website was thoroughly tested to find and address any problems that might have sprung up during migration.
</li>
</ul>
<h2 data-mce-fragment="1">Technology Utilized</h2>
<ul>
<li>Shopify</li>
<li><a href="https://www.lucentinnovation.com/blogs/technology-posts/javascript-unleashing-the-power-of-the-web">JavaScript </a></li>
</ul>
<h2 data-mce-fragment="1">Benefits for the client: </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Faster website: Increased page loading times, lower bounce rates, and better user experiences for the website.    
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Improved User Experience: Customers will have more straightforward navigation, a better user interface, and smoother shopping.  
</li>
<li data-mce-fragment="1">
Efficient Operations: Orders, inventory, and product management are all managed more efficiently.   
</li>
<li data-mce-fragment="1">
Sales Growth: Product bundles encourage larger order sizes and increase earnings.   
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
A platform that is Future-Proof: Upgrading assures adaptability to updates and changes in the future.    
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Customizable and Scalable: Customization and scalability are simple as the firm expands.    
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Improved Security: Shopify 2.0 offers a trustworthy and secure shopping experience.  
</li>
</ul>
<h2 data-mce-fragment="1">  The client selected Lucent Innovation because:  
</h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Experience with Shopify: Lucent Innovation has a successful track record in <a data-mce-fragment="1" data-cke-saved-href="https://www.lucentinnovation.com/pages/shopify-development-services-india" href="https://www.lucentinnovation.com/pages/shopify-development-services-india" data-mce-href="https://www.lucentinnovation.com/pages/shopify-development-services-india" target="_blank">Shopify development.</a>  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Proven Solutions: Website performance improvements that have been proven effective.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Competency with Shopify 2.0: Capability to use the newest platform features.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Customization skills: Proficiency in specialized features like product bundling.    
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Positive Reputation: Reputable references and glowing client testimonials.   
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Clear Communication: Effective and transparent communication.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Timely Delivery: Regularly finishing projects on schedule.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
An all-encompassing strategy: The ability to offer complete solutions for long-term success.   
</li>
</ul>
<h2>Conclusion</h2>
Finally, <a href="https://www.lucentinnovation.com/">Lucent Innovation </a>has a strong background in Shopify development and a track record of enhancing website performance. We are the perfect partner for your migration needs because of our expertise with Shopify 2.0 and our dedication to open communication and on-time delivery. We have what you need, whether you want to improve user experience, streamline processes, or utilize the latest Shopify capabilities. Contact us if you are prepared to move forward with your Shopify migration and open a world of opportunities for your online store. 
Also read, <a href="https://www.lucentinnovation.com/blogs/case-studies/how-the-man-company-expanded-marketing-reach">How The Man Company Expanded Marketing Reach with New Features</a>

Learn how a perfect migration to Shopify 2.0 by Lucent Innovation helped a cosmetic brand's online presence to thrive. Read how slow loading times transformed into quick interactions and how tempting product packages drove sales growth. Lucent Innovation is your go-to partner when you have decided to up your e-commerce game.

Restoring Elegance: Bellavita's Shopify 2.0 Transition

<h2>Client Overview: </h2>
In the modern digital environment, spending the entire day in front of a screen can cause burnout and reduce productivity. Breathing.ai provides a customized solution to deal with these problems. This human-centered tech business created a browser extension that focuses on employee well-being first using science, ethics, and empathy. Their method fits in well with your job, encouraging good screen habits with features like guided micro-breaks and calming screen tints.
With an enthusiastic user base and research backing it from esteemed universities like Stanford and MIT, breathing.ai promises favorable effects. Breathing.ai, which has over 10,000 users across 156 countries and an incredible 5-star rating on the Chrome store, is transforming workplaces into places that promote success, well-being, and productivity.
<h2 data-mce-fragment="1">Challenge</h2>
Low user involvement prevented Breathing.ai from achieving its goal of revolutionizing workplaces with a browser extension backed by research for well-being. Even with its remarkable research and approachable design, the original design failed to capture users' interest and result in consistent use. This posed a serious problem for Breathing.ai because continuous involvement is required to experience the long-term advantages the extension claims, such as higher output and reduced stress levels. Users found it challenging to understand the initial design's features and value proposition because it lacked intuitiveness and was not very visually appealing.
<h2 data-mce-fragment="1">Requirements </h2>
Breathing.ai approached us to revamp their Chrome extension after recognizing that it needed to be improved. Their main objectives were to:  
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Improve the user experience (UX) by making the interface more user-friendly and captivating to motivate consistent use of breathing exercises.  
</li>
<li data-mce-fragment="1">
Make the extension more accessible by making sure it supports many languages so that it can reach a larger audience.  
</li>
<li data-mce-fragment="1">
Improve user flow by making it easier for users to access and finish breathing exercises.  
</li>
</ul>
<h2 data-mce-fragment="1">Our Solutions </h2>
We implemented an extensive revamp with an emphasis on functionality and user experience to tackle Breathing.ai's issues:  
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
UI Revamp: With a modern and user-friendly design, we entirely redesigned the user interface (UI). To provide a more calm and relaxing ambiance, this included color tinting and soothing color schemes.  
</li>
<li data-mce-fragment="1">
Multilingual Support: To reach a larger worldwide audience, we added multilingual support for both Spanish and English.  
</li>
<li data-mce-fragment="1">
Improved User Flow: We made the extension's flow more efficient so that users could access and finish breathing exercises with ease.  
</li>
<li data-mce-fragment="1">
Background Sounds: To further improve the feeling of relaxation, we included a music player with soothing background noises.  
</li>
<li data-mce-fragment="1">
Breathing Breaks: We included features, such as alerts for hydration and posture correction, to help users remember to take breaks.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
AI Integration: We explored the possibility of using AI in the future to customize breathing workouts for demographics.  
</li>
</ul>
<h2>Technology Used </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Chrome Native APIs: To ensure a smooth connection with the browser environment, we made use of Chrome's native APIs.  
</li>
<li data-mce-fragment="1">
Front-End Development: With a focus on aesthetics and user experience, we totally updated the extension's front end.  
</li>
</ul>
<h2>Benefits the Client Gained </h2>
For Breathing.ai, the updated <a href="https://www.lucentinnovation.com/blogs/technology-posts/comprehensive-guide-to-understanding-and-building-google-chrome-extensions-enhancing-your-browsing-experience">Chrome extension</a> brought about important benefits:  
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Enhanced User Engagement: Users' involvement with the breathing exercises has greatly increased due to the enhanced user interface and functionality.  
</li>
<li data-mce-fragment="1">
Larger User Base: Breathing.ai's multilingual support enables them to connect with a larger worldwide audience.  
</li>
<li data-mce-fragment="1">
Improved Brand Image: Breathing.ai has a favorable brand image thanks to its slick and user-friendly design.  
</li>
<li data-mce-fragment="1">
Future-Proofed Platform: This redesign lays the groundwork for potential future integrations such as artificial intelligence personalization.  
</li>
</ul>
<h2 data-mce-fragment="1">Why Partner with Us?</h2>
This case study highlights our capacity to produce user-centered designs that encourage development and interaction. Our methodology combines state-of-the-art UI/UX design principles with strong technological know-how to deliver solutions that both fulfill and exceed our clients' expectations. Companies such as Breathing.ai can use our collaboration to transform their online services and achieve their goals.  
Also read, <a href="https://www.lucentinnovation.com/blogs/case-studies/analysis-of-blood-reports-by-ai-text-extraction">Case Study of Analysis of Blood Reports by AI Text Extraction</a>

Breathing Ai's browser extension, which was supported by A.I, was supposed to revolutionize workplaces, yet user engagement was low at first. Look into the difficulties they encountered and how we resolved them.

How we increased the User engagement and UX: Breathing ai

 Nidhi Inamdar, Aman Jain, Rushabh Dave

<h2 data-mce-fragment="1">Project Overview </h2>
Conventional manufacturing frequently relies on manual quality checks, which can lead to production bottlenecks because of inspection times that are too slow and human error-caused discrepancies. With the goal of automating <a href="https://www.telerik.com/blogs/defect-identification-reporting-101" target="_blank" rel="noopener noreferrer">defect identification </a>across various manufacturing lines, this case study explores the creation of an AI-powered system that makes use of computer vision, specifically YOLO object detection and segmentation models. A key component of this system is<a href="https://www.lucentinnovation.com/pages/computer-vision"> computer vision</a>. It makes it possible for the AI to "see" and analyze product photos that are taken during manufacturing. 
<h2 data-mce-fragment="1">What is Computer Vision?</h2>
Computer vision is an area of <a href="https://www.lucentinnovation.com/services/ai-development">artificial intelligence</a> (AI) that trains computers and systems to recognize and understand meaningful information from digital photos, videos, and other visual inputs. When it detects flaws or problems, it can then recommend solutions or act. It achieves this by using machine learning and neural networks.  
<h3 data-mce-fragment="1">This is how it's implemented:  </h3>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
<a data-mce-fragment="1" data-cke-saved-href="https://www.datacamp.com/blog/yolo-object-detection-explained" href="https://www.datacamp.com/blog/yolo-object-detection-explained" data-mce-href="https://www.datacamp.com/blog/yolo-object-detection-explained" target="_blank">YOLO Object Detection</a>: This model serves as the first filter, locating and identifying certain products within the image frame with computer vision algorithms. Imagine that after "looking" at the picture, the AI can identify every item on the conveyor belt. 
</li>
<li data-mce-fragment="1">
YOLO Segmentation: After identifying an object, the system uses the bounding boxes that the object detection model produced to focus on products. Here, faults or flaws in the product image are identified using computer vision techniques like contour analysis and Canny edge detection. Consider an AI that concentrates on a particular product and then uses advanced image processing to draw attention to any imperfections in its surface.
</li>
</ul>
The method automates fault detection, paving the path for quicker, more consistent, and ultimately more dependable quality control in production. This was achieved by integrating these computer vision techniques within <a data-mce-fragment="1" data-cke-saved-href="https://arxiv.org/pdf/2304.00501v1.pdf" href="https://arxiv.org/pdf/2304.00501v1.pdf" data-mce-href="https://arxiv.org/pdf/2304.00501v1.pdf" target="_blank">YOLO models.</a>
<h2>What is Quality Inspection?</h2>
The process that involves examining products, materials, or objects to ensure that they meet a specific standard or form as per requirements is Quality Inspection.
<h2 data-mce-fragment="1">What is Defect Detection?</h2>
Finding defects or imperfections in a product during the manufacturing process is known as defect detection. This helps reduce waste material use and rework while assuring that only high-quality items are delivered to clients.
<h2 data-mce-fragment="1">Project Goals and Objectives </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Reduce the need for manual inspections: Processes for quality control can be automated to increase production flow.  
</li>
<li data-mce-fragment="1">
Improve consistency and accuracy: By taking advantage of AI's capacity to learn and spot flaws more precisely than human inspectors.  
</li>
<li data-mce-fragment="1">
Universal adaptability: Create a system that can be trained on different products that allow flexible application on various production lines.  
</li>
</ul>
<h2 data-mce-fragment="1">Our Challenges </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Acquiring Training Data: It can take a lot of time and resources to create a sizable and varied collection of product photos with identified flaws.  
</li>
<li data-mce-fragment="1">
Accuracy and Efficiency: Striking the best balance between a quicker, potentially less accurate model that is right for real-time production line integration and a highly accurate but computationally expensive model.  
</li>
</ul>
<h2 data-mce-fragment="1">The Process and Insight </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Object Detection for Initial Image Analysis: To locate and identify specific products on the production line, a YOLO object detection model was trained on a dataset of product photos.  
</li>
<li data-mce-fragment="1">
Defect Detection with Segmentation: The system used contours on defect masks and Canny edge detection to isolate anomalies, concentrating on products that were recognized based on the object detection findings. A YOLO segmentation model was then trained using the polygon points of these anomalies.   
</li>
</ul>
<table data-mce-fragment="1" border="1">
<tbody data-mce-fragment="1">
<tr data-mce-fragment="1">
<td data-mce-fragment="1">
Model Used for Training 
</td>
<td data-mce-fragment="1">
yolov8m-seg.pt 
</td>
</tr>
<tr data-mce-fragment="1">
<td data-mce-fragment="1">
classes 
</td>
<td data-mce-fragment="1">
Background,Mask 
</td>
</tr>
<tr data-mce-fragment="1">
<td data-mce-fragment="1">
epochs 
</td>
<td data-mce-fragment="1">
100 
</td>
</tr>
<tr data-mce-fragment="1">
<td data-mce-fragment="1">
batch_size 
</td>
<td data-mce-fragment="1">
16 
</td>
</tr>
<tr data-mce-fragment="1">
<td data-mce-fragment="1">
imgsz 
</td>
<td data-mce-fragment="1">
640 
</td>
</tr>
</tbody>
</table>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Training and Refinement of the Model: Using defect labels as training data, the YOLO segmentation model distinguished between defect regions (mask) and defect-free areas (background) in product photos.  
</li>
<li data-mce-fragment="1">
Testing and Validation: The model's performance was assessed using measures such as mean average precision (MAP), accuracy, precision, and recall using a different validation dataset. 
</li>
</ul>
<h2 data-mce-fragment="1">The Results </h2>
The YOLO segmentation model achieved an overall accuracy of 86.7%. While mask precision remained high at 80%, mask recall reached only 50%. This indicates that the model effectively identified defect regions (high precision) but might miss some defects (lower recall). 
<table data-mce-fragment="1" border="1">
<tbody data-mce-fragment="1">
<tr data-mce-fragment="1">
<td data-mce-fragment="1">
Accuracy 
</td>
<td data-mce-fragment="1">
86.7% 
</td>
</tr>
<tr data-mce-fragment="1">
<td data-mce-fragment="1">
Mask Precision 
</td>
<td data-mce-fragment="1">
80% 
</td>
</tr>
<tr data-mce-fragment="1">
<td data-mce-fragment="1">
Mask Recall 
</td>
<td data-mce-fragment="1">
50% 
</td>
</tr>
<tr data-mce-fragment="1">
<td data-mce-fragment="1">
Min Avg Precision 
</td>
<td data-mce-fragment="1">
55% 
</td>
</tr>
<tr data-mce-fragment="1">
<td data-mce-fragment="1">
MAP 
</td>
<td data-mce-fragment="1">
42% 
</td>
</tr>
</tbody>
</table>
<h2 data-mce-fragment="1">Final Takeaway </h2>
The bottom line: Progress but still room for improvement  
The AI system's preliminary findings are positive! It successfully and accurately (86.7%) detected product flaws. This indicates that the AI identified most flaws and learned from the training set.  
Recall is one area, though, where we still have room for improvement. The term recall describes the system's capacity to identify every flaw that exists. Although the AI can detect flaws with high precision that it has previously encountered, it may miss some that are unique or uncommon (poor recall). 
Consider this: when the AI is being trained, show it photographs of numerous phone cases that have scratches on them. In the future, it will be excellent at identifying scratches. However, since the little crack in the phone casing wasn't included in its training set, it might not identify as a flaw if it comes across one instead.  
More data is needed to solve this! We may train the AI to be more accurate in its fault identification capabilities by gathering photographs of a greater range of defects. We'll also keep improving the model itself so that it can recognize even minute abnormalities.  
To put it briefly, the preliminary findings are encouraging for a trustworthy fault detection system. With more information and continuous work, we're sure we can create a developing an effective AI system that greatly enhances manufacturing quality control processes. 
<h2 data-mce-fragment="1">Looking Forward  </h2>
We are committed to working collaboratively with the client to refine the model, address challenges, and ultimately deliver a reliable and adaptable AI-driven quality inspection system.

Look at our case study about automating the identification of defects in manufacturing. Discover how our AI-powered system reduces production bottlenecks and human error by streamlining quality checks and using computer vision with YOLO object recognition and segmentation models.

Case Study: Applying AI to Automate Quality Inspection in Manufacturing

<h2>Project Overview  </h2>
Managing various blood report forms presents a big problem for both patients and hospitals. The layout, terminology, and data presentation of these reports frequently vary which makes it challenging to effectively extract the relevant details. Healthcare professionals therefore encounter difficulties carrying out in-depth studies and coming to wise treatment selections. Errors can occur during the laborious human process of gathering and standardizing data from these reports, which could result in disparities in medical records. Patient outcomes may be compromised by this inefficient and non-standard data management, which might delay the timely provision of care. Thus, creative solutions are urgently required to improve the overall standard of healthcare delivery and accelerate the processing of blood results. 
In this project, <a href="https://www.lucentinnovation.com/services/computer-vision">computer vision </a>is essential to improving the precision and effectiveness of blood report analysis. A branch of artificial intelligence that educates and empowers computers to fully understand the visual environment is computer vision. Computers can precisely recognize, classify, and respond to things through digital photos and deep-learning models. 
<div style="text-align: left;"><img style="float: none;" alt="Computer Vision Application" src="https://cdn.shopify.com/s/files/1/1905/9639/files/Computer_Vision_Application_1024x1024.png?v=1713520178"></div>
<h2>Here are some applications for computer vision:  </h2>
<ul>
<li>
Image Preprocessing: <a data-cke-saved-href="https://www.simplilearn.com/computer-vision-article" href="https://www.simplilearn.com/computer-vision-article" target="_blank" data-mce-href="https://www.simplilearn.com/computer-vision-article">Computer vision</a> techniques are used to preprocess the images of blood reports before text extraction can begin. To guarantee the best quality for text extraction, this preprocessing may include operations like noise reduction, picture enhancement, and bias correction.  
</li>
<li>
Text Detection: To find and recognize textual elements in the blood report photos, computer vision algorithms are used. This involves recognizing areas of interest (ROIs) containing text, irrespective of changes in font type, size, or orientation.  
</li>
<li>
Optical Character Recognition (OCR): OCR methods are used to transform visual text into a format readable by machines after text regions are recognized. The text is analyzed using computer vision algorithms, which identify individual characters and turn them into digital text data that the system can process and understand.  
</li>
<li>
Layout Analysis: The arrangement and composition of blood report images are also examined using computer vision techniques. This involves finding several report sections, including test findings, medical observations, and patient information. A better understanding of the layout provides more precise data extraction and interpretation.  
</li>
<li>
Quality Assurance: The collected text data is subjected to quality tests using computer vision algorithms. This includes verifying the precision of OCR findings, identifying and fixing any erroneous character interpretations, and guaranteeing data extraction uniformity across various report formats.  
</li>
</ul>
The online application can effectively extract and analyze textual information from blood report photos using computer vision in these important domains. This can streamline the analysis process and provide well-informed treatment decisions for both patients and healthcare professionals.
<h2>Challenges </h2>
<ul>
<li>
Variations in layout and organization make it difficult to integrate data from various blood report formats, which makes data aggregation across several sources more difficult. 
</li>
<li>
Manually extracting data from blood reports takes a lot of time and is subject to mistakes, which increases the chance of transcribing or data entry errors.  
</li>
<li>
Lack of access to historical health data makes it more difficult to make educated treatment decisions, which delays diagnosis and care continuity.  
</li>
<li>
Healthcare workflows and patient safety are negatively impacted by paper-based report management, which is inefficient and raises the possibility of record loss or misplacement. 
</li>
</ul>
<h2>Requirement </h2>
<ul>
<li>
Provide a mechanism for analyzing blood reports effectively.  
</li>
<li>
Ensure data accuracy by using reliable extraction techniques.  
</li>
<li>
Create an intuitive online interface to facilitate<a href="https://www.lucentinnovation.com/services/data-visualization"> data visualization.  </a>
</li>
<li>
Switch to an electronic report management system for better accessibility.  
</li>
</ul>
<h2> Solutions Provided </h2>
<ul>
<li>
Developed a Python backend to extract raw data from PDF and picture files using FastAPI and OpenCV-python.  
</li>
<li>
AI algorithms were put into practice to provide a unified representation for the gathered data.<a href="https://www.tableau.com/data-insights/ai/algorithms" target="_blank"> AI algorithms </a>performed a significant portion of the evaluation of the acquired text data. The data is standardized, cleaned, and organized by these algorithms into a unified format that makes it simple to analyze the data for different kinds of reports.  
</li>
<li>
ReactJS frontend paired with the Material UI. ReactJS, a JavaScript tool, enables an intuitive online interface for communication between doctors and patients. Built a user-friendly web interface using Material Ui and ReactJS. 
</li>
<li>
Used MongoDB as a database to handle and keep track of patient information. The selection of the NoSQL database MongoDB was based on its flexibility in managing and archiving the diverse array of data collected from blood reports.  
</li>
<li>
This data may include historical data that can be used for trend analysis in addition to extracted test results. 
</li>
</ul>
<h2>Tools and Technology Used </h2>
<ul>
<li>
Languages used for programming: Python and Javascript (ReactJS)  </li>
<li>
Libraries: Material Ui, FastAPI, and OpenCV-python  </li>
<li>
Database:  MongoDB  </li>
<li>
Development Tools: Mongo Compass, Mongo Atlas, and VS Code</li>
</ul>
<h2>Benefits Gained </h2>
<ul>
<li>
Improved accuracy when analyzing data from blood reports.  
</li>
<li>
Enhanced quality of data by automated extraction and standardization.  
</li>
<li>
Faster access to past medical records leads to improved patient treatment.  
</li>
<li>
Paperless report management simplifies process management.  
</li>
</ul>
<h2>Future Scalability </h2>
<ul>
<li>
Integrate with hospital information systems to provide smooth data flow.  
</li>
<li>
Increase the capabilities so that other medical reports can be evaluated.  
</li>
<li>
Use <a href="https://www.lucentinnovation.com/blogs/technology-posts/understanding-the-perceptron">machine learning</a> methods to identify potential health risks.  
</li>
<li>
Develop mobile applications that improve patient and facility accessibility.  
</li>
</ul>
This case study shows how AI-powered text extraction has the potential to totally transform healthcare <a href="https://www.lucentinnovation.com/services/data-management">data management</a>. This web platform allows data visualization and standardizes blood report formats, providing doctors and patients with the knowledge they need to improve healthcare outcomes.

Learn how healthcare data management is changing. Thanks to our AI-powered text extraction platform. This innovation transforms healthcare outcomes by providing clinicians and patients with actionable insights through data visualization and standardized blood report formats.

Case Study of Analysis of Blood Reports by AI Text Extraction

<h2 data-mce-fragment="1">What is Dropshipping? </h2>
<a data-cke-saved-href="https://www.lucentinnovation.com/blogs/technology-posts/how-to-starting-your-new-dropshipping-business" href="https://www.lucentinnovation.com/blogs/technology-posts/how-to-starting-your-new-dropshipping-business" data-mce-fragment="1" data-mce-href="https://www.lucentinnovation.com/blogs/technology-posts/how-to-starting-your-new-dropshipping-business" target="_blank">Dropshipping</a> is a retail fulfilment technique where a website business does not maintain inventory of the goods it sells. Instead, the store acquires the item from a third-party seller, when a consumer places an order on the store's website. Without the retailer having to worry about managing inventory or shipping logistics, the supplier then creates the goods at their location and distributes it directly to the buyer under the merchant's name. 
<h2 data-mce-fragment="1">Client Requirements</h2>
Our client wanted a lively marketplace that was filled with different sellers and buzzing with activity from customers. They had different requirements like: 
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Create a user-friendly app with separate portals for: 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Super Admin (XYZ Company) 
</li>
<li data-mce-fragment="1">
Merchants (including XYZ) 
</li>
<li data-mce-fragment="1">
Vendors (multiple third-party suppliers) 
</li>
<li data-mce-fragment="1">
Customers 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Enable customers to design and personalize their t-shirts. 
</li>
<li data-mce-fragment="1">
Integrate drop shipping functionality with different vendor fulfillment options. 
</li>
<li data-mce-fragment="1">
Establish a centralized order management system. 
</li>
</ul>
<h2 data-mce-fragment="1">Solution we provided</h2>
Lucent Innovation has created not only a successful sales channel but a vibrant eco system for the client. 
<h3 data-mce-fragment="1">App Architecture</h3>
<ol start="1" data-mce-fragment="1">
<li data-mce-fragment="1">
<h4 data-mce-fragment="1">Super Admin Portal</h4>
</li>
</ol>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Managed the entire platform, including users, vendors, products, orders, and finances. 
</li>
<li data-mce-fragment="1">
Platform rules and configurations are set. 
</li>
<li data-mce-fragment="1">
Performance and analytics are monitored thoroughly. 
</li>
</ul>
<ol start="2" data-mce-fragment="1">
<li data-mce-fragment="1">
<h4 data-mce-fragment="1">
Merchant Portal </h4>
</li>
</ol>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
For XYZ Company and other merchants. 
</li>
<li data-mce-fragment="1">
Add and manage products (including their own and those from vendors). 
</li>
<li data-mce-fragment="1">
They can set pricing and discounts. 
</li>
<li data-mce-fragment="1">
They can process orders and communicate with customers. 
</li>
</ul>
<ol start="3" data-mce-fragment="1">
<li data-mce-fragment="1">
<h4 data-mce-fragment="1">Vendor Portal</h4>
</li>
</ol>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
For third-party suppliers. 
</li>
<li data-mce-fragment="1">
They can manage their own product catalog and inventory. 
</li>
<li data-mce-fragment="1">
They can set fulfillment options (direct shipping or delivery to XYZ warehouse). 
</li>
<li data-mce-fragment="1">
Process orders can be received from XYZ and other merchants. 
</li>
</ul>
<ol start="4" data-mce-fragment="1">
<li data-mce-fragment="1">
<h4 data-mce-fragment="1">Customer Portal</h4>
</li>
</ol>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Browse and search for t-shirts from all merchants and vendors. 
</li>
<li data-mce-fragment="1">
Design their own t-shirts using a user-friendly customization interface. 
</li>
<li data-mce-fragment="1">
Choose from pre-made designs or upload their own artwork. 
</li>
<li data-mce-fragment="1">
Select product options like size, color, and fabric. 
</li>
<li data-mce-fragment="1">
Place orders and track their status. 
</li>
</ul>
<h3 data-mce-fragment="1">Key Features</h3>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Customization Engine: A drag-and-drop interface for customers to personalize t-shirts with text, images, and graphics. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Print-on-Demand Integration: Seamless connection with the client XYZ and vendors' printing and fulfillment processes. 
</li>
<li data-mce-fragment="1">
Multiple Vendor Support: Ability to add and manage multiple third-party suppliers with different product offerings. 
</li>
<li data-mce-fragment="1">
Centralized Order Management: A single platform for XYZ to track and manage all orders from different vendors and merchants. 
</li>
<li data-mce-fragment="1">
Inventory Management: Real-time inventory updates for all vendors and merchants. 
</li>
<li data-mce-fragment="1">
Secure Payment Gateway: Secure and reliable payment processing for customer purchases. 
</li>
<li data-mce-fragment="1">
Push Notifications: Keep customers informed about order status. 
</li>
</ul>
<h3 data-mce-fragment="1"><img alt="Multivendor Marketplace App Key Features infographic" src="https://cdn.shopify.com/s/files/1/1905/9639/files/Multivendor_Marketplace_App_Key_Features_infographic_1024x1024.png?v=1704456253"></h3>
<h3 data-mce-fragment="1">Benefits to our Client</h3>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Increased Sales: Expand product offerings and cater to personalized customer preferences. 
</li>
<li data-mce-fragment="1">
Reduced Costs: Eliminate inventory management and fulfillment burdens for them. 
</li>
<li data-mce-fragment="1">
Improved Customer Experience: Offer a unique and engaging shopping experience with the customization feature. 
</li>
<li data-mce-fragment="1">
Scalability: The platform can easily accommodate future growth by adding more vendors and products. 
</li>
</ul>
<h2 data-mce-fragment="1">Why Lucent Innovation for Your Multivendor Drop Shipping App? </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Experience with Drop shipping apps: The client acknowledged our demonstrated expertise in creating elaborate e-commerce systems. Because of our experience, the client’s current printing capabilities were seamlessly integrated with the multivendor marketplace, and we were able to expedite the Drop shipping process with many vendors. 
</li>
<li data-mce-fragment="1">
Reputation for Delivery and Quality: The client had knowledge of our track record of completing high-caliber applications on schedule. Our dedication to going above and above is well known in the industry. 
</li>
<li data-mce-fragment="1">
Efficient Communication and Collaboration: The client valued Lucent Innovation's proactive communication style and collaborative approach, which made sure everyone agreed throughout the development process. 
</li>
</ul>
<h2 data-mce-fragment="1">Conclusion</h2>
By developing a multivendor Drop shipping app with print-on-demand and customization features, Lucent Innovation created a thriving online marketplace for our client. This platform will not only benefit XYZ but also provide a convenient and enjoyable shopping experience for customers and a wider sales channel for third-party vendors. 
Driven by Lucent Innovation, this multivendor marketplace transforms online buying and establishes a flourishing creative environment for mutual success. 
Ready to Work with You on Your Growth: We are excited to support you in completing your vision, we have extensive experience in custom software development covering a broad range of sectors and functionalities. 
Get in touch with us now: Lucent Innovation has the know-how and experience to create any kind of <a href="https://www.lucentinnovation.com/pages/mobile-app-development">mobile application</a> that can transform your industry, from distinctive e-commerce platforms to efficient internal operations.  
Visit our website at <a data-cke-saved-href="https://www.lucentinnovation.com/" href="https://www.lucentinnovation.com/" data-mce-fragment="1" data-mce-href="https://www.lucentinnovation.com/" target="_blank">https://www.lucentinnovation.com/</a> to find out more about our services and to arrange a meeting to talk about your upcoming major undertaking. 
Also, read- <a href="https://www.lucentinnovation.com/blogs/case-studies/customerflo-boost-sales-with-all-in-one-shopify-application">Customerflo: Boost Sales with An All-in-One Shopify Application</a>

Lucent Innovation fulfilled an objective by building a multivendor platform that empowered merchants, engaged users, and opened a world of opportunities.

Building A Multivendor Marketplace Application for On-demand Products

<h2 data-mce-fragment="1">
Client Overview  </h2>
Our client is a well-known online payment service provider that makes it easy and secure for consumers and companies to pay online. It has become a major participant in the Indian digital payments sector, a subsidiary of the international fintech company.  
It has seen remarkable success and industry acclaim. It now has a sizable customer base of millions of organizations and people. Our client has made a name for itself as a dependable and trustworthy payment partner by utilizing its knowledge and cutting-edge technologies.  
The company's commitment to security and data protection has helped it gain favor with customers and business partners. Thanks to the strong security features built into our providers payment gateways, sensitive financial information is kept secure during payment.  
The company has been a key player in accelerating this shift as the digital payments market keeps expanding quickly. With the help of its payment technologies, businesses may now easily accept online payments, hastening the country's transition to cashless trade.  
It has established itself as a key participant in the <a href="https://www.lucentinnovation.com/blogs/technology-posts/discover-many-facets-of-payment-gateways" data-mce-href="https://www.lucentinnovation.com/blogs/technology-posts/discover-many-facets-of-payment-gateways">digital payments ecosystem</a> thanks to its extensive array of payment options, security focus, and innovation dedication.  
<h2 data-mce-fragment="1">Client Requirements:  </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
The system must be able to process both full and partial refunds. It is important because not all refunds will be for the full amount of the order. For example, a customer may only want to return some items in their order.  
</li>
<li data-mce-fragment="1">
The system must be able to track the status of refunds. It is important for both merchants and customers. Merchants need to be able to track the status of refunds to know when the refund has been processed and when the customer will receive their money. Customers also need to be able to track the status of their refunds to know when to expect their money.  
</li>
<li data-mce-fragment="1">
The system must be able to generate reports on refunds. It is important for both merchants and our client. Merchants can use reports to track their refund activity and identify trends. It can use reports to track the refund management system's overall performance and identify any areas that need improvement.  
</li>
<li data-mce-fragment="1">
The system must be easy to use and navigate. It is important for both merchants and customers. Merchants need to use the system easily to process refunds quickly and efficiently. Customers also need to be able to use the system easily to track the status of their refunds and get their money back quickly.  
</li>
<li data-mce-fragment="1">
The system must be secure and protect customer data. It is important because customer data is sensitive. The refund management system must be designed to protect customer data from unauthorized access or disclosure.  
</li>
<li data-mce-fragment="1">
The system must be integrated with our client's API. It is important because it will allow merchants to process refunds directly through the payment service provider. It will make the process of processing refunds more efficient for merchants.  
</li>
<li data-mce-fragment="1">
The system must be able to handle high volumes of refunds. It is important because the provider processes a large volume of refunds each day. The refund management system must be able to handle this volume of refunds without experiencing any performance problems.  
</li>
<li data-mce-fragment="1">
The system must be scalable to accommodate future growth. It is important because our client is growing rapidly. The refund management system must be able to scale to accommodate this growth without experiencing any performance problems.  
</li>
</ul>
When you are in a business, sometimes you have a bulk of orders and also refunds for them. So, when you have to do it customer by customer, the manual work becomes tedious and much of your time is spent doing this job. So, our client required a refund management system for them.  
<h2 data-mce-fragment="1">Solutions we provided.   </h2>
We came up with a solution for the merchants with the application refund management system.  
We have built a refund management system for merchants that allows the merchants to provide refunds to customers in bulk, irrespective of their payment gateway. It also saves you a lot of manual work regarding the refund of orders. It improves your customer experience vastly. If you are utilizing any other payment gateway and COD, they need to provide more information to get the refund rolling. For merchants already using the payment service provider, it is comparatively easy to refund orders directly.  
<h2 data-mce-fragment="1">Features  </h2>
<ol start="1" data-mce-fragment="1">
<li data-mce-fragment="1">
Simple to use.  
</li>
</ol>
<ol start="2" data-mce-fragment="1">
<li data-mce-fragment="1">
Refunds bulk orders 
</li>
</ol>
<ol start="3" data-mce-fragment="1">
<li data-mce-fragment="1">
It can be used for any payment gateway.  
</li>
</ol>
<ol start="4" data-mce-fragment="1">
<li data-mce-fragment="1">
It can be used for COD also.  
</li>
</ol>
<h2 data-mce-fragment="1">Benefits to Merchants  </h2>
<ol start="1" data-mce-fragment="1">
<li data-mce-fragment="1">
Saves precious time, which can be utilized to focus on the growth of the Business.  
</li>
</ol>
<ol start="2" data-mce-fragment="1">
<li data-mce-fragment="1">
You can check your account statements as well as your account balance.  
</li>
</ol>
<ol start="3" data-mce-fragment="1">
<li data-mce-fragment="1">
They can also explore store analytics from order value to total sales and conversion rates.  
</li>
</ol>
<ol start="4" data-mce-fragment="1">
<li data-mce-fragment="1">
Refund multiple orders at a time. 
</li>
</ol>
<h2 data-mce-fragment="1">Technology</h2>
<a href="https://www.lucentinnovation.com/pages/hire-java-developers">Java</a>, <a href="https://www.lucentinnovation.com/pages/hire-spring-boot-developers">Springboot</a>, <a href="https://www.lucentinnovation.com/pages/hire-reactjs-developers">React JS</a>, My SQL Database  
<img alt="Lucent Innovation - PayU Refund System" src="https://cdn.shopify.com/s/files/1/1905/9639/files/Lucent_Innovation_-_PayU_Refund_System_1024x1024.png?v=1696502244" data-mce-fragment="1" data-mce-src="https://cdn.shopify.com/s/files/1/1905/9639/files/Lucent_Innovation_-_PayU_Refund_System_1024x1024.png?v=1696502244">
Thus if you are a merchant and want to save time on a lot of manual work to focus on the strategic development of your Business, then you need to install this application to make your work efficient and quick.  
A full-service <a href="https://www.lucentinnovation.com/" data-mce-href="https://www.lucentinnovation.com/">software design and development provider</a>, Lucent Innovation focuses on e-commerce solutions. We build specialized software to assist companies in enhancing their productivity, expansion, and profitability. Additionally, we create e-commerce websites that are ready to sell and grow.  
Our developers have extensive knowledge of the e-commerce industry. We assist companies of all sizes in achieving their objectives. We can assist you in creating a prosperous e-commerce enterprise, whether a startup or an established business.  
Knowledge: Our group of seasoned developers and designers thoroughly understands the e-commerce sector. We keep up with the most recent trends and know what it takes to establish a successful e-commerce company.  
Experience: We have assisted companies of all sizes in achieving their objectives. We can offer solutions that address businesses' unique demands since we know the difficulties they confront.  
Quality: We aim to produce top-notch work. To achieve the greatest quality in our work, we use the most recent technologies and adhere to standard operating procedures.  
Affordability: Our prices are reasonable. We collaborate with you to discover a solution that suits your budget since we recognize that businesses have budgets.  
To find out how we might help you, get in touch with us right away. We will be pleased to address any inquiries and provide you with a comprehensive consultation.  
Also, read: <a href="https://www.lucentinnovation.com/blogs/technology-posts/what-everyone-must-know-about-payment-gateways">What everyone must know about Payment Gateways?</a>

Developing a Refund System for a Popular Payment Service Provider

 Nidhi Inamdar, Krunal Prajapati

At Lucent Innovation, we provide more than just software solutions. We empower businesses to build and nurture valuable relationships with their customers. <a class='link-text-pink' href='/pages/make-an-enquiry' target='blank'>Contact us</a> to discover how our solutions can help your business increase customer lifetime value and reduce churn.

Ready to Transform Your Customer Experience?

<h2 data-mce-fragment="1">Introduction: Client Overview </h2>
A fast-growing Ecommerce business owner in Singapore had a hard time keeping customers. They had high customer turnover and few repeat sales, even though they were getting new customers quickly. The company needed a good plan to not only get leads but also keep long-term relationships going and raise the total value of customers in a very competitive industry.
<h2 data-mce-fragment="1">Problem: Customer Churn and Low Engagement </h2>
The client faced several challenges, the main challenges included: 
- High Customer Churn: Even though our clients offered discounts, customers were not coming back to make more purchases. 
- Low Engagement Rates: Customers didn't respond to old-fashioned ways of engaging with businesses, like email messages. 
- Ineffective Lead Capture: The brand's old forms weren't getting enough leads, which meant they missed out on sales opportunities.  
Because of these problems, conversion rates and customer trust went down, and marketing costs went up for them. 
<h2 data-mce-fragment="1">Solution: Custom Engagement Strategy by Lucent Innovation </h2>
 When our experts at Lucent Innovation connected with the client, they carefully studied the concerns and analyzed all the issues. Based on their findings, they designed a customized Customer Engagement Strategy focused on three key areas: Acquisition, Engagement, and Retention. 
<h3 data-mce-fragment="1">1. Optimizing Customer Acquisition: Reaching the Right Audience </h3>
   - Gamified Lead Capture Forms: Engaging potential customers with interactive tools like scratch-to-win and spin-to-win forms, boosting lead capture rates.   
   - AI-Driven Personalization: Deploying real-time AI algorithms to tailor recommendations based on individual browsing behavior and purchase history.   
   - A/B Testing: Continuous optimization through testing of different engagement approaches to maximize lead generation and customer interaction. 
<h3 data-mce-fragment="1">2. Increasing Customer Engagement: Creating Memorable Experiences </h3>
   - Omnichannel Engagement: Using personalized email notifications, SMS alerts, and WhatsApp messages to maintain ongoing engagement across multiple touchpoints.   
   - Dynamic Product Discovery Tools: Leveraging intuitive recommendation engines to showcase relevant products, enhancing the shopping experience.   
   - Real-Time Alerts: Sending back-in-stock notifications and price-drop alerts to drive timely actions from customers. 
<h3 data-mce-fragment="1">3. Reducing Customer Churn: Retaining and Re-engaging Customers   </h3>
   - Automated Retention Campaigns: Implementing behavior-driven win-back campaigns for customers showing signs of disengagement (e.g., abandoned cart reminders and exclusive offers). 
   - RFM Segmentation: Using Recency, Frequency, and Monetary (RFM) analysis to identify and target high-value customers with relevant offers and communication.   
   - Real-Time Feedback Mechanisms: Incorporating post-purchase surveys to gather insights and continuously enhance the customer experience. 
The Brains and Tech Behind the Transformation 
Delivering the right solution for our client required the combined efforts of 20+ experts working over a period of 6 months. 
By leveraging this well-coordinated team and a cutting-edge tech stack, we successfully implemented a comprehensive solution that aligned perfectly with the client’s objectives. The blend of technology, expertise, and creativity ensured measurable results, elevating customer engagement and loyalty to new heights. 
<h3 data-mce-fragment="1">This diverse team included: </h3>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Data Scientists: Crafted AI models for personalized product recommendations and behavioral analysis. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Front-end Developers: Used React.js to build intuitive, user-friendly interfaces for seamless customer experiences. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Backend Engineers: Leveraged Node.js, Django, and PHP to ensure robust server-side functionality and smooth data flow. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
AI/ML Specialists: Deployed tools like TensorFlow and NLP libraries to optimize personalization strategies. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Marketing Automation Experts: Integrated workflows using HubSpot, Zapier, and Twilio for omnichannel engagement. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Cloud Architects: Set up scalable infrastructure on AWS and Google Cloud, ensuring reliable performance and uptime. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
UI/UX Designers: Developed interactive gamification tools such as spin-to-win forms and scratch cards using JavaScript. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
QA Engineers: Conducted rigorous testing with Selenium and Optimizely to refine A/B experiments and maximize conversions. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Database Administrators: Managed large datasets efficiently using MySQL and MongoDB. 
</li>
</ul>
<h2 data-mce-fragment="1"> Outcome: Measurable Impact </h2>
Upon completing the project, the client began noticing significant improvements within the first 3 to 6 months, a reasonable time frame to observe the full impact of the strategies and tools we implemented. These measurable outcomes included: 
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
20% Reduction in Customer Churn: Automated retention campaigns and behavior-driven messaging re-engaged customers, bringing them back to the platform. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
15% Increase in Conversion Rates: Gamified lead capture forms, personalized recommendations, and optimized A/B-tested campaigns contributed to higher conversion rates. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
30% Improvement in Customer Engagement: Omnichannel communication strategies, with personalized messages and real-time alerts, ensured customers remained connected across email, SMS, and WhatsApp. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
40% Increase in Repeat Purchases: AI-powered product recommendations and targeted win-back campaigns incentivized customers to return and shop again. 
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
25% Decrease in Marketing Costs: With targeted segmentation through RFM analysis, marketing campaigns became more efficient, delivering better ROI with reduced spend. 
</li>
</ul>
These outcomes are a testament to the effectiveness of the collaborative approach between our experts and the client’s team. By leveraging cutting-edge technologies and personalized strategies, the client not only optimized acquisition and engagement but also laid the foundation for sustainable long-term growth. 
<h2 data-mce-fragment="1">Client Testimonial </h2>
Xièxiè, Lucent Innovation. Just a week ago, in a meeting with my partner, we were reflecting on the journey we’ve had—and your name came up. We talked about how frustrated we were back then, and how often we argued over things that seem so trivial now. Honestly, since you stepped in, we can't help but laugh at our past selves and those unnecessary disagreements. 
You have no idea how impactful your help has been. Beyond the numbers and performance metrics, you truly saved our business when it mattered the most. 
A huge thanks to Nitesh and the entire team! Next time you’re in Singapore, make sure to drop by our office—we’d love to catch up in person. 
#shortcode1
<h2 data-mce-fragment="1">Conclusion </h2>
Lucent Innovation’s ability to deliver customized solutions allowed the eCommerce business to meet the challenges of a competitive market in Singapore head-on. The tools and strategies provided not only enhanced acquisition and engagement but also built lasting loyalty with customers. With measurable outcomes and a personalized approach, the brand is now well-positioned for sustainable growth.

Discover how Lucent Innovation helped a Singapore e-commerce business reduce customer churn by 20%, boost engagement by 30%, and increase repeat purchases by 40% through a tailored customer engagement strategy focused on acquisition, engagement, and retention.

Boosting Engagement and Reducing Churn for a Singapore E-commerce Business

Ashish Kasama

<h2 data-mce-fragment="1">Client Overview  </h2>
Good Earth is a well-known brand where technical innovation coexists with thoughtful design. As you browse our chosen assortment of luxury and sustainability, you will quickly understand that Good Earth is more than simply a company; it is an ode to exquisite craftsmanship, an expression of environmental consciousness, and a combination of art and design.  
Good Earth goes beyond the expected. Our virtual treasure trove of offerings includes home décor, fashion, and lifestyle items, all made with a core dedication to quality, authenticity, and sustainable processes. Every piece in our collection exemplifies accuracy, displaying a deep appreciation for natural patterns and a commitment to crafting with purpose.  
<div style="text-align: center;" data-mce-style="text-align: center;"><img src="https://cdn.shopify.com/s/files/1/1905/9639/files/Stylish_Sustainable_Luxury_Retail_-_Goodearth_600x600.png?v=1695632492" alt="Stylish Sustainable Luxury Retail - Goodearth" style="float: none;" data-mce-style="float: none;" data-mce-src="https://cdn.shopify.com/s/files/1/1905/9639/files/Stylish_Sustainable_Luxury_Retail_-_Goodearth_600x600.png?v=1695632492"></div>
 <a data-mce-fragment="1" href="https://www.goodearth.in/" data-cke-saved-href="https://www.goodearth.in/" target="_blank" data-mce-href="https://www.goodearth.in/">Good Earth – Stylish Sustainable Luxury Retail | Goodearth.in</a> 
<h2 data-mce-fragment="1" style="text-align: left;" data-mce-style="text-align: left;">Scope of the Project </h2>
The project scope included resolving existing bugs for improved website stability, developing a career module allowing job filtering, enhancing the user experience through features such as most recent searches and a more straightforward checkout process, setting up a loyalty section, optimizing site performance through code improvements, and enriching user engagement with search upgrades, product filters, and video integration, all to transform the website of Good Earth  into a customer-centric experience.  
<h2 data-mce-fragment="1">Project Summary  </h2>
The project aimed to establish a refined and visually appealing web platform that reflected Good Earth's dedication to luxury and sustainability.  
It included bug fixes, the creation of a career module with filtering options, enhancing user flows, implementing of a loyalty program, optimizing site performance, and enhancing engagement through search enhancements, product filters, and video integration.  
<h2 data-mce-fragment="1">Challenges </h2>
The existing Good Earth website had several concerns ranging from problems affecting user experience to the need for a more simplified checkout procedure. In addition, the client wanted to develop a career section that would allow users to filter positions by region, department, and competencies. Furthermore, the site's speed needed to be improved, emphasizing decreasing loading times and optimizing the codebase.  
<h2 data-mce-fragment="1">Client Requirements </h2>
Good Earth wanted to develop a more user-friendly website that combines practicality, aesthetics, and performance while emphasizing sustainability and luxury.  
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Stability and bug resolution: Identify and resolve current website bugs to guarantee user satisfaction and reliable functionality.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Develop a career section: A career module that allows job seekers to filter openings by location, department, and capabilities for quicker job applications.    
</li>
<li data-mce-fragment="1">
Improved User Flow: 
</li>
</ul>
1) Enhance the recent search function for simple access.  2) Develop a user-friendly "mini bag" for efficient checkout.  3) Add a secure OTP component to the registration process.   
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Loyalty Program: Implement a loyalty module to reward and engage loyal customers through incentives and special deals.  
</li>
<li data-mce-fragment="1">
Site Optimization: Improve overall codebase efficiency by converting class-level components to functional components.    
</li>
<li data-mce-fragment="1">
Enhancements to the User Experience: Include search options within dropdown menus, use product filters, and display product videos to enhance the visual experience.  
</li>
</ul>
<ol></ol>
<h2 data-mce-fragment="1">Solutions we have provided  </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Bug Removal and Enhancement of the Career Module: Our frontend development team methodically addressed existing flaws, improving the site's stability. They smoothly integrated a career module, which allows job seekers to search for openings based on location, department, and competencies. React.js was the technology for this work, allowing for a seamless user experience.    
<div style="text-align: center;" data-mce-style="text-align: center;"><img src="https://cdn.shopify.com/s/files/1/1905/9639/files/Enhancement_of_the_Career_Module_1024x1024.png?v=1695632734" alt="Enhancement of the Career Module" style="float: none;" data-mce-style="float: none;"></div>
</li>
<li data-mce-fragment="1">
Recent Searches and Mini Bag Enhancement: Lucent Innovation redesigned the recent search feature to improve user convenience, allowing quicker navigation. The checkout procedure was completely revamped, giving users a more seamless transaction experience. This redesign relied heavily on React.js.  
<div style="text-align: center;" data-mce-style="text-align: center;"><img style="float: none;" alt="Recent Searches and Mini Bag Enhancement - Good Earth" src="https://cdn.shopify.com/s/files/1/1905/9639/files/Recent_Searches_and_Mini_Bag_Enhancement_-_Good_Earth_1024x1024.png?v=1695632886" data-mce-style="float: none;"></div>
 
</li>
<li data-mce-fragment="1">
Loyalty Module Development: Lucent Innovation is working on a loyalty module to reward Good Earth's loyal consumers. This functionality will improve client engagement and retention even further.  
</li>
<li data-mce-fragment="1">
Optimization and Site Speed Improvement: The Lucent team executed <a data-mce-fragment="1" href="https://www.atlassian.com/blog/add-ons/4-tips-to-improve-code-quality" data-cke-saved-href="https://www.atlassian.com/blog/add-ons/4-tips-to-improve-code-quality" target="_blank" data-mce-href="https://www.atlassian.com/blog/add-ons/4-tips-to-improve-code-quality">code-level improvements</a> by changing class-level components to functional components, resulting in faster and more responsive sites. Changes to the rendering were also made, resulting in improved code optimization and a more responsive site.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Improved User Experience: A dynamic OTP component was created using React.js and TypeScript for the registration process. This component improved the security and efficiency of the user onboarding process. The search capability was enhanced by including search alternatives within dropdowns, contributing to a better user journey.  
</li>
<li data-mce-fragment="1">
<div data-mce-fragment="1" style="text-align: left;" data-mce-style="text-align: left;">
Product Page Improvements: Lucent Innovation added filters to product pages, allowing customers to customize their search results conveniently. Videos displaying various items were included to improve the visual experience and give users a better grasp of Good Earth's offerings. </div>
</li>
</ul>
<div> </div>
<div style="text-align: center;" data-mce-style="text-align: center;"><img data-mce-fragment="1" style="float: none;" src="https://cdn.shopify.com/s/files/1/1905/9639/files/Product_Page_Improvements_-_Good_Earth_600x600.png?v=1695634385" alt="Product Page Improvements - Good Earth" data-mce-style="float: none;" data-mce-src="https://cdn.shopify.com/s/files/1/1905/9639/files/Product_Page_Improvements_-_Good_Earth_600x600.png?v=1695634385"></div>
<div style="text-align: center;" data-mce-style="text-align: center;">
<a data-mce-fragment="1" style="text-align: center;" href="https://www.goodearth.in/catalogue/category/women/uppers_3/?source=plp&amp;category_shop=Apparel+%3E+Sustain+Woman+%3E+Rozana+Essentials" data-cke-saved-href="https://www.goodearth.in/catalogue/category/women/uppers_3/?source=plp&amp;category_shop=Apparel+%3E+Sustain+Woman+%3E+Rozana+Essentials" data-mce-style="text-align: center;" target="_blank" data-mce-href="https://www.goodearth.in/catalogue/category/women/uppers_3/?source=plp&amp;category_shop=Apparel+%3E+Sustain+Woman+%3E+Rozana+Essentials">Good Earth – Stylish Sustainable Apparel</a>  
</div>
<div style="text-align: center;" data-mce-style="text-align: center;"></div>
<div style="text-align: center;" data-mce-style="text-align: center;"><img style="float: none;" src="https://cdn.shopify.com/s/files/1/1905/9639/files/Lucent_Innovation_provided_solution_to_Good_earth_1024x1024.png?v=1695635101" alt="Lucent Innovation provided solution to Good earth" data-mce-style="float: none;"></div>
<div style="text-align: center;" data-mce-style="text-align: center;"></div>
<h2 data-mce-fragment="1">
Benefits gained by Good Earth after the changes  </h2>
Good Earth enjoyed various significant benefits following the effective implementation of the comprehensive solutions given by Lucent Innovation. Because of bug fixes and streamlined user flows, the website's overall user experience has substantially improved, with greater functionality and smoother navigation.     The career module facilitated quick job searches by responding to the tastes of potential applicants, and the loyalty program promoted more robust customer engagement and loyalty through tailored incentives and special discounts.     Optimization of site performance resulted in faster loading times and more excellent responsiveness, leading to higher user satisfaction and more extended site visits. Adding search features, product filters, and product videos improved the visual experience, increasing user involvement and assisting with purchasing decisions.     These changes established Good Earth as a luxury and sustainability leader and resulted in increased user engagement, higher customer retention, and enhanced overall online brand perception.  
<h2 data-mce-fragment="1">
Why Lucent Innovation for your web development services?   </h2>
Lucent Innovation is a dynamic and innovative software firm specializing in cutting-edge solutions across various industries. We thrive at creating responsive web applications and software solutions that boost user experiences by focusing on user-centric design and current development processes. Lucent Innovation is your trusted partner for transforming ideas into meaningful realities, providing knowledge, innovation, and a commitment to staying at the forefront of technological breakthroughs. 
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Advanced React.js Proficiency: Skilled at using <a data-mce-fragment="1" href="https://www.lucentinnovation.com/pages/hire-reactjs-developers" data-cke-saved-href="https://www.lucentinnovation.com/pages/hire-reactjs-developers" target="_blank" data-mce-href="https://www.lucentinnovation.com/pages/hire-reactjs-developers">React.js</a> to build dynamic, interactive, and user-centric online applications.   
</li>
<li data-mce-fragment="1">
Responsive Design: Exemplifies the creation of responsive interfaces that enable consistent user experiences across several devices and screen sizes.   
</li>
<li data-mce-fragment="1">
Customized React.js Solutions: Provides customized React.js solutions aligned with clients' particular demands and industry-specific criteria.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Proven Track Record: Demonstrates a successful track record of delivering high-quality React.js projects, demonstrating proficiency in current development processes and client-focused solutions.  
</li>
<li data-mce-fragment="1">
Client-Centric Approach: Lucent Innovation prioritizes understanding client goals and turning them into effective React.js solutions that improve user experiences and achieve desired outcomes.     
</li>
<li data-mce-fragment="1">
Proven Success: Their track record of completing React.js projects demonstrate their ability to translate complicated concepts into functional, user-friendly online and software solutions.   
</li>
</ul>
Lucent Innovation is ready to be your loyal technological partner whether you want to leverage the potential of React.js, create innovative applications, or embark on a digital transformation path. Our strong track record and our passion for innovation make us an appealing option for organizations and individuals. Connect with Lucent Innovation today to take the next step in realizing your technical vision and unlock possibilities for your initiatives and dreams.  
Also, read - <a href="https://www.lucentinnovation.com/blogs/case-studies/teabox-how-we-improved-product-presentation-and-navigation">Teabox : How We Improved Product Presentation and Navigation</a>

Improving User Flow and Bug Resolution for Good Earth

Shraddha Modi,  Nidhi Inamdar

<h2 data-mce-fragment="1">
Client Overview:  </h2>
A safe and simple method for transferring data between various platforms is offered by the data migration and sharing platform BlockFenders. It is used by companies of all sizes to transfer data from legacy systems to cloud-based platforms and share data with partners and clients.   
Scalability and dependability are made possible by the microservices architecture. It provides a variety of options for controlling access to data and uses <a data-mce-fragment="1" data-cke-saved-href="https://www.lucentinnovation.com/pages/block-chain" href="https://www.lucentinnovation.com/pages/block-chain" data-mce-href="https://www.lucentinnovation.com/pages/block-chain" target="_blank">blockchain technology</a> to protect data transfers. Also, it has a lineage capability that makes it simple to trace the progression of data by displaying a graphic overview of the transfer of data. 
Businesses of all sizes who need to move data or share data with partners and clients can benefit significantly from BlockFenders. It is a safe, friendly, and scalable platform that may help businesses improve their operations and accomplish their goals.   
<h2 data-mce-fragment="1">Client Requirement:  </h2>
BlockFenders wanted Lucent Innovation to create a no-code, user-friendly platform enabling companies to migrate and share their data across various platforms safely. The main objective was to provide a safe, effective, and affordable solution for data exchange and migration needs.   
<h2 data-mce-fragment="1">
Challenges:   </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Data security: There are inherent security risks when moving sensitive data from one platform to another. Data integrity, confidentiality, and authenticity must all be ensured during the transfer procedure.    
</li>
<li data-mce-fragment="1">
Data Sharing: A robust architecture and effective data processing methods are needed to enable bulk data sharing between various platforms in a secure and streamlined manner.   
</li>
<li data-mce-fragment="1">
Microservices Architecture: It is an excellent method to manage various application components by creating microservices that communicate with each other seamlessly.   
</li>
</ul>
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Blockchain Integration: Combining tokenization, private networks, and encryption to increase security and reduce transaction costs can be achieved with blockchain integration. 
</li>
</ul>
<h2 data-mce-fragment="1">Solutions:  </h2>
The following are the main sections and features of the BlockFenders App, that has been created by Lucent Innovation.  
<h3 data-mce-fragment="1">1. User and Environment Operations in the Admin Portal  </h3>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
It provides controls over user management and authentication.  
</li>
<li data-mce-fragment="1">
It would help if you had an entry of AWS credentials, choice of instance type, and choice of count.  
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<li data-mce-fragment="1">
Validation of AWS policies.  
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<li data-mce-fragment="1">
AWS instances are created with Terraform.  
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</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
We are creating a blockchain account.  
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</ul>
<h3 data-mce-fragment="1">
 2. Data processing operations via a user portal  </h3>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
The operations for moving and processing data required  
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</ul>
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<li data-mce-fragment="1">
Data Processor manages source-to-sink migration.  
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<li data-mce-fragment="1">
Transformers (Sanitization, Anonymization, Encryption) are used to manipulate data.  
</li>
<li data-mce-fragment="1">
OpenSearch, Kafka, MongoDB, and SQL are available as sources.  
</li>
<li data-mce-fragment="1">
There are Data manipulation possibilities for transformers.  
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<li data-mce-fragment="1">
Sink: Block Fenders Table (AWS S3).  
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</ul>
<h3 data-mce-fragment="1">3. Authorization and Authentication Using Auth Service and Keycloak  </h3>
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<li data-mce-fragment="1">
Controls for authentication and permission.  
</li>
<li data-mce-fragment="1">
It would help to have the Integration of Keycloak for secure user access.  
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</ul>
<h3 data-mce-fragment="1">4. The Data Integrity Validation Module  </h3>
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Checks for data integrity while moving.  
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<li data-mce-fragment="1">
Use innovations like Hedera and blockchain.  
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</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Reports on successful and unsuccessful verification are in-depth.  
</li>
</ul>
<h3 data-mce-fragment="1">5. Data Sharing Module: Exchange Information with Peers  </h3>
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<li data-mce-fragment="1">
Node.js, TypeScript, and Express.  
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</ul>
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<li data-mce-fragment="1">
Hyperledger Fabric private blockchain for secure data sharing.  
</li>
<li data-mce-fragment="1">
Service set up on the receiver and provider computers.  
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<li data-mce-fragment="1">
Data exchange between on-premises systems or cloud service providers.  
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</ul>
<h3 data-mce-fragment="1">
6. Analytical Tools and Lineage  </h3>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Data processor runs are maintained, and analytics are provided.  
</li>
<li data-mce-fragment="1">
Add up the results of each data processing stage.  
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<li data-mce-fragment="1">
Data processor setup and history can be seen using the lineage function.  
</li>
<li data-mce-fragment="1">
Report and statistics on verification.  
</li>
</ul>
The modular design of BlockFenders ensures rapid data migration, processing, verification, and sharing, as well as seamless integration. These modules work together to create a comprehensive solution that addresses the many demands of businesses looking for secure and effective data management.  
<div style="text-align: center;"><img src="https://cdn.shopify.com/s/files/1/1905/9639/files/Blockfender_app_-_Custom_Solution_by_Lucent_Innovation_600x600.png?v=1694524770" alt="Blockfender app - Custom Solution by Lucent Innovation" style="float: none;"></div>
<h2 data-mce-fragment="1">Benefits gained by the Client: </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Blockchain Security: We used blockchain technology for data security during transfer and sharing. Hashing, private networks, Hedera coins, and Hyperledger Fabric were all used to build a secure data transfer technique.    
</li>
<li data-mce-fragment="1">
Microservices Architecture: To build the platform's many microservices for modules like Login, Signup, Product, and Customer, <a data-mce-fragment="1" data-cke-saved-href="https://www.lucentinnovation.com/pages/hire-java-developers" href="https://www.lucentinnovation.com/pages/hire-java-developers" data-mce-href="https://www.lucentinnovation.com/pages/hire-java-developers" target="_blank">Java development</a>, <a data-mce-fragment="1" data-cke-saved-href="https://www.lucentinnovation.com/pages/hire-spring-boot-developers" href="https://www.lucentinnovation.com/pages/hire-spring-boot-developers" data-mce-href="https://www.lucentinnovation.com/pages/hire-spring-boot-developers" target="_blank">Spring Boot development</a>, <a data-mce-fragment="1" data-cke-saved-href="https://www.lucentinnovation.com/pages/hire-node-js-developers" href="https://www.lucentinnovation.com/pages/hire-node-js-developers" data-mce-href="https://www.lucentinnovation.com/pages/hire-node-js-developers" target="_blank">Node JS development</a>, and Go Lang development were used. These microservices' flawless communication was made possible through the Eureka Service Registry.     
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Workflow for Data migration: Lucent Innovation created an intuitive drag-and-drop interface for data movement. Users can set up the platforms for the source and destination, for example, moving data from Open Search to BlockFenders' exclusive table format.   
</li>
<li data-mce-fragment="1">
Sharing and Access Control: The platform included a variety of access control methods, such as manual authorization and verification, to ensure that data sharing is safe and secure.    
</li>
<li data-mce-fragment="1">
Enhanced Data Security: BlockFenders is the ideal option for industries like healthcare that deal with sensitive data since it employs blockchain technology to ensure data security and integrity.       
</li>
<li data-mce-fragment="1">
Analytics and Data Lineage: BlockFenders provides a one-stop shop for analytics and data lineage, offering insights into historical and current patterns of data utilization.      
</li>
<li data-mce-fragment="1">
Cost Savings: BlockFenders  can now offer cost savings to companies looking to optimize their data infrastructure by transferring data from pricey platforms (like Microsoft Data) to more affordable ones (like Google Data).   
</li>
</ul>
<h2 data-mce-fragment="1">
Use Cases      </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Data Migration: BlockFenders allowed efficient and secure data transfer from traditional systems to cloud-based platforms.     
</li>
<li data-mce-fragment="1">
Data Sharing: Companies could utilize BlockFenders to safely share data with clients and business partners while observing data privacy laws.  
</li>
</ul>
<h3 data-mce-fragment="1">
BlockFenders was developed using a solid technology stack, which includes:   </h3>
<ul data-mce-fragment="1">
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Front-end: ReactJS     
</li>
<li data-mce-fragment="1">
Backend: Golang, Node.js, Spring Boot, Java   
</li>
<li data-mce-fragment="1">
Database: Amazon Quantum Ledger Database (QLDB)   
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Blockchain: Hedera   
</li>
</ul>
<h2 data-mce-fragment="1">Our Expertise  </h2>
Our team at Lucent Innovation is skilled in providing top-notch blockchain development services. We can create secure, open, and decentralized solutions that help organizations streamline operations, increase security, and open new opportunities thanks to our comprehensive knowledge of blockchain technology.   
<h2 data-mce-fragment="1">Why Lucent Innovation?  </h2>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Experience: With years of industry experience, we have delivered several blockchain projects successfully across many domains.  
</li>
</ul>
<ul data-mce-fragment="1">
<li data-mce-fragment="1">
Innovation: We take great satisfaction in staying on the cutting edge of technological developments and continually offering cutting-edge solutions.   
</li>
<li data-mce-fragment="1">
Custom Solutions: Since every company is different, our strategy reflects that. We personalize our blockchain development services to specific requirements to deliver the finest results.   
</li>
<li data-mce-fragment="1">
Security: To ensure that your blockchain solutions are reliable and robust, we focus on the highest security and data integrity standards.  
</li>
</ul>
<h2 data-mce-fragment="1">Conclusion: </h2>
A strong data migration and sharing platform was created due to the partnership between BlockFenders and Lucent Innovation. Using blockchain technology, user-friendly interfaces, and a cutting-edge technological stack, BlockFenders offers businesses looking to transfer and share data between platforms a safe, scalable, and cost-effective solution. The project's success highlights the importance of cutting-edge software solutions in solving challenging business problems.   
Look no further than Lucent Innovation when you are ready to leverage blockchain technology for your company. Explore our portfolio of completed projects and learn more about our services by connecting with our professionals who will walk you through developing secure, effective, and cutting-edge blockchain solutions according to your company's requirements. We invite you to experience the transformative potential of blockchain.  
Also, read -<a href="https://www.lucentinnovation.com/blogs/case-studies/how-we-made-a-custom-cryptocurrency-wallet-mighty-jaxx"> How We Made a Custom Cryptocurrency Wallet: Mighty Jaxx</a>

BlockFenders and Lucent Innovation worked creatively to provide a novel method for safe data sharing and migration. They meticulously created a user-friendly interface supported by intelligent verification and a flexible microservices architecture under the expert supervision and technical competence of Lucent Innovation, and they developed an impenetrable data integrity framework by utilizing cutting-edge blockchain technology.

Securing Data Migration and Sharing Platform for BlockFenders

Krunal Prajapati

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