Case Study
E-commerce
AJAXJavaScriptMySQLPHP
Eat Cake Today faced several challenges as its processes were still manual, and nothing was automated. They could not coordinate with vendors and manage order processing and delivery times accordingly.
Their main issues were:
The client’s main requirement was to create a centralized vendor management system.
We developed a customized Vendor Management System (VMS) to automate vendor coordination, improve scheduling, and enhance operational efficiency.
Centralized Vendor Database: A dedicated database was implemented to store vendor details, product availability, and delivery schedules in one place.
Automated Time Tracking: The system allowed vendors to manage their own baking schedules, delivery times, and availability on holidays, reducing the need for manual intervention.
Dynamic Storefront Display: Cakes were displayed on the website based on real-time availability, ensuring customers only saw products that were ready for order.
Automated Holiday & Stock Notifications: Vendors could pre-schedule product availability and mark items unavailable during holidays, preventing last-minute order issues.
Efficient Delivery Coordination: A shipment scheduling system was integrated to allow vendors to manage delivery timelines with logistics providers, improving order fulfillment accuracy.
Backend Development
PHP
Frontend Development
JavaScript, AJAX, HTML5, CSS3
Database Management
MySQL
Web Server
Apache/NGINX
Vendor & Order Tracking
Automated scheduling and status tracking
40% Reduction in Manual Effort: Automating vendor and product management significantly reduced time spent on administrative tasks.
Improved Order Accuracy: The real-time availability feature eliminated order cancellations due to unavailable products.
Better Vendor Coordination: Vendors could now self-manage schedules and deliveries, improving efficiency and reducing miscommunication.
Enhanced Customer Experience: Customers could view accurate product availability, resulting in a 20% increase in completed orders.
Streamlined Logistics: Integration with delivery services improved on-time deliveries by 35%, reducing delays and order tracking issues.
"Working with Lucent Innovation made a huge difference for Eat Cake Today. Their vendor management system helped us organize our vendor and delivery information, saving time and reducing mistakes. The automated features have made everything run much smoother. We’re incredibly grateful for their expertise and support, and we’re really happy with the results!"
Kevin Tan
Senior Operations Coordinator
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