Background Animation

We're Still in Las Vegas — Let’s Catch Up Over Coffee

Shoptalk Spring may be over, but we're still in Vegas for the week!

Let’s connect and explore a strategic growth plan tailored to your business. Whether you need a high-performing app, a powerful website, or any tech solution powered by our expert coding — we’re here to help.

Homepage hero section
0+

Years in business

0+

Team Members

0+

Projects Delivered

0+

Clients Served

Featured Clients

Our journey began in 2013, and since then, we've built strong partnerships with leading companies across various industries.

View All Clients
arrow
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
arrow

We are featured in...

CnbcForbesINSIDERBloomberg
TOI

DataThrone 2024, an AI, ML and Data Science Hackathon, was not limited to experts alone. It was created specially to help students in pre-final and final years of IT and up to 4 years of industrial experience.

CRN

Lucent Innovation, a digital enterprise & product engineering solution firm that enables customers to experience a unique journey of growth aims at expanding the horizons of businesses from Retail to IOT, Blockchain & Metaverse.

CXOtoday

Lucent Innovation advances! We are adopting popular technologies like the Metaverse, Blockchain, and IoT. Anticipate solutions to future-proof your organization, including eCommerce, automation, and more.

Projects We Have Worked On

img
AI-Powered Chatbot for Customer Support

AI-Powered Chatbot for Customer Support

Challenge Faced

A leading e-commerce brand faced high customer query volumes, long response times, and poor support quality.

Our Solution

We built a custom AI-powered chatbot to handle FAQs, process orders, and assist with troubleshooting. The chatbot is integrated with CRM and support systems for an efficient experience.

Technologies Used

OpenAI GPT-4
Google Dialogflow
Microsoft Azure AI Services
Twilio API

Results Achieved

38%

Reduction in customer support costs

60%

Faster response times

50%

Increase in customer satisfaction

right-arrow

Tech Behind The Lines

More than just code, we bring industry expertise, cutting-edge infrastructure, and a relentless pursuit of excellence to every project with our latest technologies.

Pioneering Solutions Across Different Industries

From Healthcare to Finance, our versatile expertise spans industries. Elevate your business with tailored software solutions defined for success in every sector we touch.

Healthcare logoHealthcare
Energy logoEnergy
Fintech logoFintech
BFSI logoBFSI
Education and e-Learning logoEducation and e-Learning
Retail and E-commerce logoRetail and E-commerce
Transport and Logistics logoTransport and Logistics
Travel and Hospitality logoTravel and Hospitality
Healthcare Banner Image

Lucent Innovation is a trusted provider of healthcare software, apps, and solutions. We offer expert consultation, customization, and integration services. We modernize and maintain healthcare systems to meet evolving industry needs.

arrow-iconEMR/EHR Software Development
arrow-iconTelemedicine Software Development
arrow-iconmHealth App Development
arrow-iconRemote Patient Monitoring (RPM) Software
arrow-iconHealthcare Business Intelligence & HL7/FHIR Integration
arrow-iconIoT Healthcare Software Development
GET IN TOUCH TO EXPLORE

Know us Better

We're your trusted partner in innovation, guiding you through the entire product development lifecycle from concept to commercialization.

Team Discussion

About Us

Lucent Innovation is a global software development and consulting company delivering innovative IT solutions worldwide. Founded in 2013 by Ashish Kasma (Co-founder & CTO) and Nitesh Kasma (Co-founder & CEO), we have grown from a startup into a leading provider of digital solutions.

Headquartered in Ahmedabad, Gujarat, we also have offices in GIFT City, India, and Wilmington, Delaware, USA. With a team of 100+ professionals, we have been at the forefront of software development for over 11 years.

We have successfully delivered over 1250 projects, consistently exceeding client expectations and delivering strong ROI. Our expertise extends across a diverse range of technologies, including ML, software development, e-commerce, AI, Data Science etc.

Industry Recognition

As a certified Shopify Plus Partner, we have established ourselves as leaders in the field. We have been featured in The Times of India, The Economic Times, CRN India and many more for our impactful solutions.

googleclutchgoodfirms
Shopify plus partner logo

Certified Shopify Plus Partners – Elevating Online Stores

We have been a certified Shopify Plus Partner agency since 2013. Since then, we have helped businesses build, improve, and grow many successful online stores. To stand out in the e-commerce crowd, brands can count on our team of Shopify Experts.

Here’s why partnering with us is the best choice for your Shopify Plus journey:

arrow-icon
Developed 4K+ e-commerce sites
arrow-icon
$200 million+ in yearly sales facilitated
arrow-icon
10 million+ daily users engaged
arrow-icon
1 million+ daily orders processed
arrow-icon
80% average sales growth
arrow-icon
Certified Shopify Plus Partner
arrow-icon
End-to-end solutions
arrow-icon
Proven innovation with 24/7 support

What Our Clients Say

Real Voices, Real Results—Explore what our valued clients have to say about their experience with Lucent Innovation.

Michael Thompson
Banner image
Michael Thompson
San Francisco, California

“Working with Lucent Innovation was a game-changer for our firm. Your data engineer helped us integrate APIs to connect our CRM systems with analytics platforms seamlessly. By mistake, I called a meeting on the night of Diwali, and everyone was present without any questions. I apologize for that; I learned about it later. Thank you; you have done a great job.”

Ashwin Prajapati
Banner image
Ashwin Prajapati
Former Group CIO, Symphony Limited, India

“We partnered with Lucent Innovation to expand our B2C e-commerce platform, and their seamless integration of our ERP with Shopify has been invaluable. Their support during peak seasons ensured zero downtime and improved customer satisfaction. We've also worked on custom development projects, and our experience with Lucent has been exceptional.“

Jordan Lee
Banner image
Jordan Lee
Austin, Texas

“Your data engineer's experience was very helpful to us. His expertise in building a data warehouse has improved our ability to consolidate and analyze large volumes of data. The stakeholders found it very impressive, as now decision-making has become easy for them. I appreciate the support from your entire team. Thank you, Lucent Innovation!”