We're Still in Las Vegas — Let’s Catch Up Over Coffee
Shoptalk Spring may be over, but we're still in Vegas for the week!
Let’s connect and explore a strategic growth plan tailored to your business. Whether you need a high-performing app, a powerful website, or any tech solution powered by our expert coding — we’re here to help.
Years in business
Team Members
Projects Delivered
Clients Served
Featured Clients
Our journey began in 2013, and since then, we've built strong partnerships with leading companies across various industries.
We are featured in...
DataThrone 2024, an AI, ML and Data Science Hackathon, was not limited to experts alone. It was created specially to help students in pre-final and final years of IT and up to 4 years of industrial experience.
Lucent Innovation, a digital enterprise & product engineering solution firm that enables customers to experience a unique journey of growth aims at expanding the horizons of businesses from Retail to IOT, Blockchain & Metaverse.
Lucent Innovation advances! We are adopting popular technologies like the Metaverse, Blockchain, and IoT. Anticipate solutions to future-proof your organization, including eCommerce, automation, and more.
Projects We Have Worked On
AI-Powered Chatbot for Customer Support
Challenge Faced
A leading e-commerce brand faced high customer query volumes, long response times, and poor support quality.
Our Solution
We built a custom AI-powered chatbot to handle FAQs, process orders, and assist with troubleshooting. The chatbot is integrated with CRM and support systems for an efficient experience.
Technologies Used
Results Achieved
38%
Reduction in customer support costs
60%
Faster response times
50%
Increase in customer satisfaction
Tech Behind The Lines
More than just code, we bring industry expertise, cutting-edge infrastructure, and a relentless pursuit of excellence to every project with our latest technologies.
Data Science
AI / ML
BACK-END
Website
MOBILE APP
Software Development
BLOCKCHAIN
Pioneering Solutions Across Different Industries
From Healthcare to Finance, our versatile expertise spans industries. Elevate your business with tailored software solutions defined for success in every sector we touch.
Healthcare
Energy
Fintech
BFSI
Education and e-Learning
Retail and E-commerce
Transport and Logistics
Travel and Hospitality
Lucent Innovation is a trusted provider of healthcare software, apps, and solutions. We offer expert consultation, customization, and integration services. We modernize and maintain healthcare systems to meet evolving industry needs.
EMR/EHR Software DevelopmentTelemedicine Software DevelopmentmHealth App DevelopmentRemote Patient Monitoring (RPM) SoftwareHealthcare Business Intelligence & HL7/FHIR IntegrationIoT Healthcare Software DevelopmentKnow us Better
We're your trusted partner in innovation, guiding you through the entire product development lifecycle from concept to commercialization.
About Us
Lucent Innovation is a global software development and consulting company delivering innovative IT solutions worldwide. Founded in 2013 by Ashish Kasma (Co-founder & CTO) and Nitesh Kasma (Co-founder & CEO), we have grown from a startup into a leading provider of digital solutions.
Headquartered in Ahmedabad, Gujarat, we also have offices in GIFT City, India, and Wilmington, Delaware, USA. With a team of 100+ professionals, we have been at the forefront of software development for over 11 years.
We have successfully delivered over 1250 projects, consistently exceeding client expectations and delivering strong ROI. Our expertise extends across a diverse range of technologies, including ML, software development, e-commerce, AI, Data Science etc.
Industry Recognition
As a certified Shopify Plus Partner, we have established ourselves as leaders in the field. We have been featured in The Times of India, The Economic Times, CRN India and many more for our impactful solutions.
Certified Shopify Plus Partners – Elevating Online Stores
We have been a certified Shopify Plus Partner agency since 2013. Since then, we have helped businesses build, improve, and grow many successful online stores. To stand out in the e-commerce crowd, brands can count on our team of Shopify Experts.
Here’s why partnering with us is the best choice for your Shopify Plus journey:
What Our Clients Say
Real Voices, Real Results—Explore what our valued clients have to say about their experience with Lucent Innovation.
“Working with Lucent Innovation was a game-changer for our firm. Your data engineer helped us integrate APIs to connect our CRM systems with analytics platforms seamlessly. By mistake, I called a meeting on the night of Diwali, and everyone was present without any questions. I apologize for that; I learned about it later. Thank you; you have done a great job.”
“We partnered with Lucent Innovation to expand our B2C e-commerce platform, and their seamless integration of our ERP with Shopify has been invaluable. Their support during peak seasons ensured zero downtime and improved customer satisfaction. We've also worked on custom development projects, and our experience with Lucent has been exceptional.“
“Your data engineer's experience was very helpful to us. His expertise in building a data warehouse has improved our ability to consolidate and analyze large volumes of data. The stakeholders found it very impressive, as now decision-making has become easy for them. I appreciate the support from your entire team. Thank you, Lucent Innovation!”